TownePlace Suites by Marriott Suffolk Chesapeake

Great location and value.

Room was awesome. Super clean. Staff way too kind and nice. Quiet. Comfty beds.

This is our 5th time staying at TownePlace. Great professional staff and location is great.

I travel(led) a great deal and am well versed in the standard that is expected at Marriott properties. We had an issue the day we checked in because I used mobile check in on the app, as requested, but apparently the hotel does not have that system, yet. Our room was not assigned when we got in after an 11 hour drive, and we did not have the additional towels and pillows I had requested. I brought my concerns to the front of the house manager and she resolved all of my concerns immediately. The rest of our 10 day stay went without a hitch. Nice property, well maintained, staff are all very friendly.

I loved my stay at this hotel. It was very clean, daily room service, amazing staff. The most comfortable I have ever been in a hotel. Great breakfast options not to mention location. This is where I will stay every time I need a hotel here.

Overall, my stay was nice and clean. It is a very busy hotel especially on the weekends. The walls are super thin, and you will definitely hear your neighbors. If you want some quiet time, then ask to be in a room away from others.

They overbooked and canceled my two bedroom reservation when I arrived off of my flight. Putting us in a very bad situation as we were traveling with an elderly parent. They lied by contradicting in a cancellation letter that it was because of water damage. They offered no concession or refund or help in recovering our costs. They suggested Another hotel that was less than desirable, half the price, and not in the location we needed close to the Bickford assisted living facility that was in walking distance. We would have visited on a different day had we known ahead of time. They literally ruined our trip. The GM was no where to be found. The gal helping did not go the extra mile and was matter of fact about our displacement. But instead mentioned they were so full and overbooked from an apparent military convention. Yes Marriott put their profit over their people.