Hilton Garden Inn Annapolis

The heat in my room. Didn't work. Reported it to the front desk and they couldn't fix it nor could I be accommodated to another roo.. staff said they would send electrician up and never did. It was inhabitable freezing cold all they could do was offer 2 blankets terrible front lobby under construction mention that on the website because its not mentioned upon booking

Good location in a little quieter area but still close to shops, restaurants, etc Staff are very friendly

Nothing really

It as very clean

Thy were doing some renovations and at one point my hot water didn’t work but they offered me another room to shower

I liked the location.Close to shopping and restaurants

There was construction going on.Banging on the ceiling in my room so I couldn’t sleep,loud in lobby from them jackhammering the floor apart dust flying everywhere,Couldn’t even hear the man to get checked out.Elevator shook and made a noise to where we thought it was going to break,The room phone didn’t work,There was no bedding for the sofa bed.I left a day early.I could t take it.

The spa suite. The pool.

I think the breakfast should be free. The incidentle fee being charded every night is unreasonable, only because I do not get the money back as fast as they take the money. I have to wait and I do not like waiting on a tight budget. The television in the living room did not work. I call service, no one ever came to fix it.

N/A

N/A