Homewood Suites by Hilton London Ontario

Someone’s dog across the hall would not stop barking

Very welcoming evrything looks very clean and neat, would stay here with my family.

It was a good stay. The place was nice and clean.

Room was a good size

Wonky shower head. We were offered another room, but we declined as we were there only one night. Black mold in shower along grout lines. Disappointing for a 350$ a night room. Still waiting for our final statement to be emailed.

We had a great experience. The suite was very clean and had everything we could ask for. Bed was very comfortable. Staff was friendly and made sure we had what we needed. Nice hot breakfast and they were able to accommodate me with gluten free bread. Nothing negative to report.

Pool was good. Rooms bed etc good. Staff great.

We have stayed here numerous times and liked it very much. Unfortunately we had a main floor room this time and the entire hallway smelled like wet carpet or wet dog. The room itself also smelled. We were only staying one night so didnt bother asking to change as we were tired and just arrived at 8pm

Jennifer very helpful getting into our room early.

Idk what I was expecting. But it's first impression is poor. I choose a room on the app,. Only to find when I arrived that I was assigned a digital key for a different room. Fine. I enter and look to hang up my jacket,. There is literally no where near the entry to hang anything,. No closet, no hook, no shelf. Found the closet in the bathroom with a broken door. Won't slide. Use the facilities,. Stained. Yep. Stains in the bowl. The shower has similar Im guessing rust stains. You can see unaddressed abuse to the room and fittings too. Dinged door frames. Stains on the comforter. The couch is rock hard. One of the overhead lights in the kitchen is flickering. Not impressed. Would not choose to stay again. 3 stars b/c its close to my destination, easy on and off the highway and no bugs noted.

I stayed in Room 616 at Homewood Suites for 27 days. I had a wonderful stay, and it was a truly memorable experience. Since it was my first time in Canada and my initial days here, I was new to everything, but the staff made me feel very comfortable and welcomed through their friendly and caring behavior. I would like to thank Jaivin and Rreza from the Reception team; Alen and Lyia from the Kitchen team; Arosh and the other room service members for their amazing support and kindness. They were always helpful, patient, and ready to assist whenever I needed anything. Their warm hospitality made my stay feel like a home away from home. The hotel was clean, comfortable, and well-maintained. Thank you to the entire Homewood Suites team for making my first days in Canada such a positive and pleasant experience. I truly appreciate your efforts and would happily recommend this hotel to others.