Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
Full-Service Spa: Indulge in massages, body treatments, and facials at our relaxing spa.
Recreational Amenities: Enjoy 8 outdoor pools, a water park, and a sauna for ultimate relaxation.
Culinary Delights: With 9 restaurants, 6 bars, and 24-hour room service, savor delicious meals and drinks anytime.
Feel pampered and entertained at Sandos Playacar All Inclusive. Book now for an unforgettable stay.
2 Queen Beds OR 1 King Bed334-sq-foot room, balcony/patio with garden and pool views Club Level - Club Lounge accessInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking
Select Superior Adults Only 18+
$229.44
1 King Bed and 1 Double Sofa Bed786-sq-foot room, balcony/patio with garden and pool views Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking
Hacienda One Bedroom Suite
$319.77
1 King Bed538-sq-foot room, balcony/patio with ocean views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking
Platinum King Master Suite Ocean Front
$601.49
1 King Bed538-sq-foot room, balcony/patio with garden and pool views Layout - Bedroom Internet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking
Platinum King Junior Suite
$400.96
1 King Bed538-sq-foot room, balcony/patio with garden and pool views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking
Platinum King Master Suite
$511.63
1 King Bed538-sq-foot room, balcony/patio with ocean views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking
Platinum King Junior Suite Ocean Front
$466.15
The pool with a view and hot tub are the standout features of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a mini-bar, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.
Hacienda Junior Suite
$295.17
This double room's standout features are the pool with a view and hot tub. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 2 beds.
Riviera Family Queen Junior Suite
$245.97
This double room's special features are the pool with a view and the hot tub. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 2 beds.
Riviera Family King Junior Suite
$245.97
This single room's special features are the pool with a view and the hot tub. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Select Ocean Front Adults Only 18+
$332.08
Guests highly rate the well located and frequently praise the helpful staff.
Some of their dealings and facilities were discriminatory.
It was as an ok experience. Except, don’t take the royal elite talk. They say no pressure but they’re very persistent after you say you’re not interested. Never again.
place was really good
It rained on us all week, but we enjoyed the pool and the nightly events. The Spa! The friendliness. Staff people are great! We stayed in the Haciendas-1 Bedroom, they are beautiful and I keep coming back over and over. I will continue to do so! Some areas could use upgrades, but overall it's very nice and clean.
Everything was great . From the service, people are very kind and helpful.
I want to give my highest praise to Samantha and Zyanya for their exceptional service in planning our stay. They meticulously handled all our reservations and created a perfect itinerary that made our time at the resort absolutely unforgettable. Their thoughtful recommendations and incredible attention to detail allowed us to relax and enjoy every moment. We are so grateful for their hard work and dedication!
Every thing was very good
GREAT RESOLT THE ONLY BAD THING IS THAT THE LITTLE TRAIN TAKE FOEVER.
Family friendly
They did not inform us that there was only 3 restaurants open. And everything was closed. We tried to get a reservation for a reservation and they told us no that they were fully book. Which we knew was a lie because the resort was a dead zone because there was literally no one there. We went by the restaurant around dinner time and it was empty and they still wouldn’t seat us. Only wanted to seat us if we bought a bottle of alcohol with USD!! The staff is rude sooooo rude!! There was no music playing around the resort. There was no entertainment. There was no one to get us drinks around the pool area or on the beach we had to walk all the way to the bar by the pool if we wanted a drink. The room was very smelly. They tried to steal our pajamas and then say that it was folded on the top shelf of the closet…… we are 5’1 we would NEVER put it up there especially when we left it on the bed! I was supposed to have a plunge tub I didn’t get what I paid for!! The rooms were smelly I complained about it 3 times!! No change!! I woke up day 2 and had no water and they never fixed it I had to shower and brush my teeth in my friends room - and they never even offered to change my room. I need a partial refund. This was supposed to be a all inclusive “high end” vacation and I had to do everything myself.
