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7.4 / 10 Guest Rating

Sandos Playacar All Inclusive

Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Sandos Playacar All Inclusive - main view

About the Property

Full-Service Spa: Indulge in massages, body treatments, and facials at our relaxing spa.

Recreational Amenities: Enjoy 8 outdoor pools, a water park, and a sauna for ultimate relaxation.

Culinary Delights: With 9 restaurants, 6 bars, and 24-hour room service, savor delicious meals and drinks anytime.

Feel pampered and entertained at Sandos Playacar All Inclusive. Book now for an unforgettable stay.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Parasailing nearby
Free bicycles on site
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Select Superior Adults Only - Photo 1
Select Superior Adults Only - Photo 2
Select Superior Adults Only - Photo 3
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Select Superior Adults Only - Photo 5
1/5

Select Superior Adults Only

2 Queen Beds OR 1 King Bed334-sq-foot room, balcony/patio with garden and pool views Club Level - Club Lounge accessInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

31 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerBathrobe

Select Superior Adults Only 18+

Non-refundable
All Inclusive
20% OFF$286.8

$229.44

Includes taxes & fees
Hacienda One Bedroom Suite - Photo 1
Hacienda One Bedroom Suite - Photo 2
Hacienda One Bedroom Suite - Photo 3
Hacienda One Bedroom Suite - Photo 4
Hacienda One Bedroom Suite - Photo 5
1/5

Hacienda One Bedroom Suite

1 King Bed and 1 Double Sofa Bed786-sq-foot room, balcony/patio with garden and pool views Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

73 m2
Sleeps 5
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerBathrobe

Hacienda One Bedroom Suite

Non-refundable
All Inclusive
20% OFF$399.71

$319.77

Includes taxes & fees
Platinum King Master Suite Ocean Front - Photo 1
Platinum King Master Suite Ocean Front - Photo 2
Platinum King Master Suite Ocean Front - Photo 3
Platinum King Master Suite Ocean Front - Photo 4
Platinum King Master Suite Ocean Front - Photo 5
Platinum King Master Suite Ocean Front - Photo 6
1/6

Platinum King Master Suite Ocean Front

1 King Bed538-sq-foot room, balcony/patio with ocean views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

50 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerBathrobeDeskPrivate bathroom

Platinum King Master Suite Ocean Front

Non-refundable
All Inclusive
20% OFF$751.86

$601.49

Includes taxes & fees
Platinum King Junior Suite - Photo 1
Platinum King Junior Suite - Photo 2
Platinum King Junior Suite - Photo 3
Platinum King Junior Suite - Photo 4
Platinum King Junior Suite - Photo 5
1/5

Platinum King Junior Suite

1 King Bed538-sq-foot room, balcony/patio with garden and pool views Layout - Bedroom Internet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

50 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneHair dryerBathrobeDesk

Platinum King Junior Suite

Non-refundable
All Inclusive
20% OFF$501.2

$400.96

Includes taxes & fees
Platinum King Master Suite - Photo 1
Platinum King Master Suite - Photo 2
Platinum King Master Suite - Photo 3
Platinum King Master Suite - Photo 4
Platinum King Master Suite - Photo 5
Platinum King Master Suite - Photo 6
1/6

Platinum King Master Suite

1 King Bed538-sq-foot room, balcony/patio with garden and pool views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

50 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerBathrobeDeskPrivate bathroom

Platinum King Master Suite

Non-refundable
All Inclusive
20% OFF$639.54

$511.63

Includes taxes & fees
Platinum King Junior Suite Ocean Front - Photo 1
Platinum King Junior Suite Ocean Front - Photo 2
Platinum King Junior Suite Ocean Front - Photo 3
Platinum King Junior Suite Ocean Front - Photo 4
Platinum King Junior Suite Ocean Front - Photo 5
1/5

Platinum King Junior Suite Ocean Front

1 King Bed538-sq-foot room, balcony/patio with ocean views Layout - Bedroom and living roomInternet - Free WiFi Entertainment - 42-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

50 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneHair dryerBathrobeDesk

Platinum King Junior Suite Ocean Front

Non-refundable
All Inclusive
20% OFF$582.69

$466.15

Includes taxes & fees
Hacienda Junior Suite - Photo 1
Hacienda Junior Suite - Photo 2
Hacienda Junior Suite - Photo 3
Hacienda Junior Suite - Photo 4
Hacienda Junior Suite - Photo 5
Hacienda Junior Suite - Photo 6
1/6

Hacienda Junior Suite

The pool with a view and hot tub are the standout features of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a mini-bar, a tea and coffee maker, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.

36 sqm
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Hacienda Junior Suite

Non-refundable
All Inclusive
20% OFF$368.96

$295.17

Includes taxes & fees
Riviera Family Queen Junior Suite - Photo 1
Riviera Family Queen Junior Suite - Photo 2
Riviera Family Queen Junior Suite - Photo 3
Riviera Family Queen Junior Suite - Photo 4
Riviera Family Queen Junior Suite - Photo 5
1/5

Riviera Family Queen Junior Suite

This double room's standout features are the pool with a view and hot tub. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious double room. The unit has 2 beds.

52 sqm
Sleeps 5
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Riviera Family Queen Junior Suite

Non-refundable
All Inclusive
20% OFF$307.46

$245.97

Includes taxes & fees
Riviera Family King Junior Suite - Photo 1
Riviera Family King Junior Suite - Photo 2
Riviera Family King Junior Suite - Photo 3
Riviera Family King Junior Suite - Photo 4
Riviera Family King Junior Suite - Photo 5
1/5

Riviera Family King Junior Suite

This double room's special features are the pool with a view and the hot tub. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are featured in this spacious double room. The unit offers 2 beds.

52 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Bunk bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Riviera Family King Junior Suite

Non-refundable
All Inclusive
20% OFF$307.46

$245.97

Includes taxes & fees
Select Ocean Front Individual (1 Adult) Adults Only - Photo 1
Select Ocean Front Individual (1 Adult) Adults Only - Photo 2
Select Ocean Front Individual (1 Adult) Adults Only - Photo 3
Select Ocean Front Individual (1 Adult) Adults Only - Photo 4
1/4

Select Ocean Front Individual (1 Adult) Adults Only

This single room's special features are the pool with a view and the hot tub. This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

30 sqm
Sleeps 1
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Select Ocean Front Adults Only 18+

Non-refundable
All Inclusive
20% OFF$415.1

$332.08

Includes taxes & fees

Guest Reviews

7.4
Very Good245 verified reviews
AI Summary

Guests highly rate the well located and frequently praise the helpful staff.

Categories

Cleanliness7.8
Service8.8
Location8.8
Room Quality6.8
Amenities7.3
Value for Money6.2
Food and Beverage6.3
Overall Experience7.3

Select topics to read reviews

J
Juan De Dios
Verified booking
family
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

Safe, quiet, dining options and transportation

Helpful?
R
rene
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Excellent"

8.0

Everything was good, the only thing i didn't like is the shuttle only worked until 11.

Helpful?
J
Jesus Chalico
Verified booking
family_with_children
Standard Room
Stayed in Sep 7, 2025

"Good"

4.0

Service was mediocre, I upgraded my room it was an additional $700 I was given a room with less space when I requested blankets it took more than 24hrs they also told me it was going to have ocean view and it did not have ocean view . I was instructed to notice the hospitality staff when I was checking out to have someone help with my luggage I did everything I was asked and they failed to help with luggage I had to use other transportation.

Helpful?
E
Esmeralda
Verified booking
friends
Standard Room
Stayed in Sep 3, 2025

"Good"

6.0

It’s good for the price

Helpful?
G
Guadalupe
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

I liked everything

Helpful?
F
Federico
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

Loved everything about it

Helpful?
F
Fernando Santos
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

Excellent service, beautiful resort, delicious food options, and friendly staff!

Helpful?
J
joseph
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Excellent"

8.0

Problem is too many kids by the bars and constant vendors walking by every few minutes on the beach trying to see u stuff

Helpful?
E
Eulises
Verified booking
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0

No

Helpful?
C
Cami
Verified booking
family
Standard Room
Stayed in Aug 20, 2025

"Good"

2.0

Terrible experience.

Helpful?