Hotel Alhambra Thalasso

A terrible hotel. The staff is not professional, the room is very hot and the air conditioning is not working, they must review the five stars

Good

the property looks good from out side with this spanish style very quiet but definetely cannot be 5 stars , i came with my parents for only one night so this can be the reason why they give us a terrible room ?? i brought a friend who was married on that night means a honey moon amenities or arrangments must be done prior to his check in nothing was done or prepared and kindly note that i spoke to the reception 5 hours before very dissappointing the dinner was good by the way but the breakfast was the same that you can have it in 3 stars hotel with all my respect . before check out i asked the reception to send someone to assist me with the luggage he told me that they start at 10 am and it was only 9 means i have to wait for an hour to be assisted ?? guys u need to do something about it to be fair this cannot be a 5 stars 4 as maximum

Am am very disappointed with Expedia, when I arrived at hotel I was told that hotel Alhambra has no contact with Expedia. I had to wait more than 3 hours until it was finally settled. I had a meeting which I had to attend and had to reschedule which cost me time and money.I hope that Expedia find a way to compensate me for the trouble that I had to endure. Await your reply.

hard to order a meal after 11:00 pm. Good beach and swimming pools. Restaurant needs improvements! Hotel needs maintenance to keep the fifth star !!