El Mouradi Palace

We booked this hotel last minute the day of for 3 nights, they seem to have trouble receiving last minute bookings but they still accomodated us. The Hotel carpeting is disgusting and the fist rooms they have us were awful. We switched into 1 big room for our family the following day. Same issue, carpeting just nasty throughout hallways and rooms. The owner of this hotel is pocketing all this cash (likely land is paid off and very little taxes) and do the absolute bare minimum upgrades, probably paying his staff next to nothing and seemingly making them sleep there. The staff was amazing. I cant say there was even 1 person with a sour face. They were all so super nice and friendly, from the front desk to the maids to thr beach life guards. I probably wont come again unless they rip out those 30yr old carpets.

I been two nights with my family food was ok but every day it was the same menu clearness was ok The cleanest team was very disappointed I asked them about towel which I should found in my bath she was telling I will try to found for you one or two towels !at the end after two days she bring two small towel the reason I’m going outside to buy one big Plus they give the room if you know someone there or they know you for me it’s bad experience with elmouradi palace

Cleanless and service has to be improved. They have provided my room @15:30

Clean, convenient, and adorable place for a vacation. Definitely will go back to this hotel.

expedia service was very mediocre. They did not provide the required information for me to make the appropriate decision.

At the check in I had to wait for 30 minutes because they could not find the reservation. Then after getting in the room they called me and ask me to return to the reception because I had the wrong band. No one is helping. No service at the pool. I had to wait 10 minutes to get a towel for the pool, and like 20 mins to give it back(no one was there) the internet in the room is not working.It is the worst hotel I have ever visited with 5 stars rating.

Check in took almost 30 minutes. Unacceptable. Nice facilities, room was great.

We, as a family, love the hotel. The staff are fantastic and kindness itself. My niece 3 loves the swimming pool - we just can’t get her out!,, Food is really good. Simply cannot find fault and recommend without any reservation.

Very good place, they asked us to pay local tax, thought we have paid 2 taxes on Expedia booking, so it’s extra money they should have taken, but the place is very good

It is a nice place I stayed 3 nights BUT No potable water No coffee No tea In the room