Las Palomas Beach & Golf Resort

We were under the impression that it was all inclusive. The expedia listing seemed as if everything was inclusive. Also we were denied access to the properity when we first arived, because we didnt have the "correct email" we had to park outside the property then walk to reception then back to our car after being confirmed. The checkin process was very slow due to lack of employees. Besides that we had a wonderful experience and staff was friendly and courteous.

I received a smaller room than what I paid for. Seems like every time the property conditions are deteriorating. The washer was broken and I couldn’t use it. The ice dispenser in the fridge didn’t work either. The AC seemed like not cooling enough. Otherwise, amenities and staff are very nice!

Nice cost-benefit. Check in process could improve, Waiting time was too long.

Stay was amazing as well as the rooms everything's there so not much is needed. Check in was troublesome witb the agent seems she was new trued to double charge me for an extra stay

The location is the perfect spot to vacation, the family enjoyed it!

Un lugar muy hermoso quedé muy satisfecha varias actividades y el personal muy amable

Amazing stay! Absolutely lovely!! Beautiful very nice customer service!

Nosotros estuvimos muy agusto espero regresar pronto. Muchas gracias

I recently stayed at this property, which presents itself as a five-star resort. Unfortunately, my experience was far from what one would expect at that level. Upon entering my room, I was disappointed to find it not only unclean, but also infested with roaches. This was both unsettling and unacceptable, especially from a resort of this standard. While the staff I encountered were courteous, the condition of the room overshadowed any positives. Cleanliness and comfort should be the foundation of a guest’s stay, and sadly, this property fell short in both regards. I hope management takes this feedback seriously and addresses these issues promptly. Guests choose a five-star resort expecting quality, safety, and peace of mind. With improvements in housekeeping and pest control, this resort has the potential to provide the exceptional experience it promises.

Beach sand had broken glass bottles. Beach sand wasn’t clean at all. Full of shells and even glass that I took to the front desk. No umbrellas on swimming pools for 3 consecutive days. Requested umbrellas twice with no answers from any supervisor or administrator. Last day was a lot of noisy drunk look alike gang member people. Elevators are suffocating with no A/C. City infrastructure horrible. Stop signs were hidden old and faint paint. Some with graffiti. Restaurants limited options and expensive prices. I paid less for a beef cut on Tucson than on the Port. Will start looking for other beaches destinations other than this beat up town.