Heart O' Chicago

I booked a non smoking room and they only had smoking left so they clearly don't honor specific reservations I didn't have time to go somewhere else so I had to live with it. I was there hours past when checkin starts but they didn't even have the room clean. The window opened but didn't have a screen so it was hard to attempt to minimize the smoke smell. Bed was extremely uncomfortable Parking being included was nice

Although this property is centrally located, especially for meeting with relatives, it has seen better days as witnessed by the non-smoking room that recalled of an ash tray. If you crave an old motel in a scary neighborhood this place is for you.

Had super clean windows and guy at front desk seemed cool. Not as u

This is not just a hotel, it’s a housing unit. Most of the rooms are people living there full time. It was incredibly dangerous. The stairs are facing the back of the hotel I’m a dark hallway and there were people gathered there and drug deals happening all hours of the night. There were people walking around and knocking on doors all night long. People were gathered in the parking lot by the trash cans (which are in the parking lot) all afternoon and night. The room had a horrendous smell. Bed was incredibly uncomfortable. I was genuinely scared to be there. Only stayed one night and left as soon as the sun came out in the morning. BE VERY CAUTIOUS IF STAYING HERE!!

Great location for Edgewater and Andersonville. Convenient to several popular gay bars. Inexpensive for adults, but probably not recommended for families.

If you want to stay in a motel right out of the 1950’s, this is the place for you!

Place

john at the front desk was rude and had the worst customer service i’ve ever experienced. don’t do it folks.

My reservation email said 10am was check-in. Got to the hotel about 20 minutes early and got an attitude from the guy behind the counter, stating that check-in was at 3pm. I reiterated that my email said 10am, and that I needed to take a shower and be somewhere by 3, so that wasn't going to work. He begrudgingly checked me in after informing me that the tv remote was broken. I don't watch tv anyway, so that was ok by me. The room was clean, but there was only about half a roll of toilet paper in the bathroom, and no spares anywhere. Housekeeping did not replenish it when they cleaned. Towels were stocked well, and there were multiple soaps and shampoo's in the restroom. The wireless never worked for me, so I had to use my phone as a hot spot for my laptop. I got back from my event at 11pm to find the room freezing cold (there is no a/c unit, by the way), and when I called the office I was told that the heat and been broken for a week already, and he had no idea when they were fixing it. I had to wear my sweats and a long sleeve to sleep. There was no mention of this when I checked in, but there was a sign when I checked out saying "No heat, no refunds". When I was packing my car, I got locked out and had to go to the office for them to re-do my card so I could get the rest of my items. I guess they stop access when you leave on the check-out day, even if it's not 11am yet. Again, guy was not nice. The overnight guy is nice, though. I won't stay here again. Last resort only.

Great place to stay that is friendly and clean!!