The Roseate Reading

Lage sehr gut, zentral. Erhielt ein Upgrade, was sehr toll war. Bequemes Bett. Grosses Zimmer.

Das gesamte Hotel ist sehr düster und dunkel eingerichtet. Kaum Tageslicht. Der Lift war die gesamte Zeit defekt. Das Bad war eher schmuddelig und veraltet. Der Lavabo-Abfluss war andauernd verstopft. Nur eine Steckdose funktionierte. Frühstück mittelmässig, wenig Auswahl. Kaffee ungeniessbar. Speisen waren sehr überzuckert, kaum gesundes frisches Essen. Personal hatte Mühe mit Englisch.

Location was great. Staff super helpful.

Rooms are a little tired. The rooms were extremely warm with no efficient fans provided.

It seemed like a lovely 5 star hotel. However, it seems a little over sold. These are the reasons why: The hotel is a bit tired, the rug in iur room was stained, we booked a suite for our anniversary but I've had bigger rooms in a chain hotel. The lack of plugs into the room, the curtains barely closed, advertised as the room had AC but in fact it was a dyson fan which came on a random times, there was some sort of feature buttons in the bathroom by the toilet that was broken and didn't work and the shower head in the bath didn't work either. We found out on the day that the lift wasn't working, and whilst we appreciate a good walk being on the second floor and breakfast in the basement, it was quite the trek. Such a shame as we had high hopes of being a beautiful and special suite for our anniversary. Not the 5* we paid for sadly. A real shame as a great location and has great potential.

The reception staff were very professional and accommodating. The Porter was incredibly polite, professional, helpful and warm

I think you should consider putting air conditioning units in all the rooms and toilet brushes in the bathrooms.

Had a lovely massage in the spa, highly recommend.

Everything

Nothing

A luxury gem in a lovely location next to the Reading Abbey ruins. Ideal for a pampered wellbeing break thanks to superb spa & restaurant. Clean and high quality, lovely staff

beautiful property! very well maintained considering its historical nature. excellent location, a few blocks from Reading Train Station, so getting into London was a easy!!! Staff, food and restaurant were all amazing. You get a very special feeling of a close knit community of staff that care very much about their work and guests. I plan to return anytime I need to stay in the Reading area.

nothing really, I cant honestly complain.