Sheraton Duluth Hotel

It WAS quiet and it’s very clean comfortable

The damn cohort of loud raucous bunch of kids. Loud when they came in. Loud when they were checking in and more so loud when we were trying to sleep! I get about filling up the rooms but please not next to our room they were loud pst 10pm I’d rather pay cheaper prices and get quiet than pay over $500 for two nights.

very comfortable

Beautiful property, exceptional rooms, great dining options

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Having booked in advance and showing up on a lower traffic part of the week we had requested to be placed on the highest floor possible for the view of Lake Superior. We were placed on the lowest floor and did not have any response to this request. It is a lot of work to transport baggage from the parking ramp to hotel. I am an able bodied person so it was fine but for people that have physical limitations it is a process. Also the water heater should be looked at. The hot water was scalding and even when trying cooler settings it was very hot. Location is very optimal for exploring downtown on foot which was our goal. Very comfortable bed and nice bar for a late night drink. Overall was a great experience!

We reserved a lake view room or partial lake view, when we arrived there were none available, yet the price we paid per night was for lakeview. No coffee in the lobby, just not welcoming place to stay. Parking in the ramp was a very long walk to the lobby and room.

The hotel was good for my stay here for 3 nights. Clean and fairly good bed. As I booked it back in March, I was hoping for a better room view. It was facing a construction site and in the inside corner of a complex, so kind of disappointing. Strange sounds all night: like drums? Maybe it was pipes or an elevator. Area around Duluth center has become unsafe when it's dark. Was approached twice by strange individuals most likely on drugs.

The staff was great after Expedia failed on the booking of a king bed with a view, that they confirmed we had. They did everything they could after the mess up of Expedia because the room was not available. Thanks again.

Kerima, the employee who checked me in, was fabulous. She greeted me as I walked up, helped me with the new parking procedure and welcomed me with her smile and kindness. The changes to parking are confusing. I had people asking ME in the ramp how things worked. I’m sure Kerima gets questions all day long. She was extremely patient. Very appreciated. A great way to start my trip!

I stay in hotels half the month, every month for work; a third of them being Marriott products. The beds in this hotel have to be some of the worst that I have experienced. I swapped rooms as well to no avail. I’m a huge Marriott fan but this location has severely let me down. Good chance you will not get a good sleep here. Too bad. Usually appreciate the Marriott product.