Fairfield Inn & Suites Ames

Very kind staff. Free breakfast. Easy stay.

Nothing special and nothing bad - average in most respects

This antiquated property would benefit from a deep clean and additional staffing. Rust on the handrails for the pool and hot tub, the pool area only had 5 of the 12 lightbulbs lit when we went in the evening, (and the pool had clouds of floating debris that needed vacuuming). At breakfast the powder eggs were overcooked, all bagels, bread and muffins were stale, and they were out of waffle batter and coffee with not attempt to refill either. The bed was comfortable, which was the only redeeming aspect of our overnight stay.

Was a great stay.

Location

Pool was dirty Room bathroom wasn’t very clean- tub and floor Room was kind of run down and had an odor

It was a quiet hotel.

Kept seeing pending charges on our bank account every day something new would pop up.

Only negative I had is I was there 3 days and never got any clean towels even after asking.

The stay was prefect but I would never book through Expedia EVER again! They charging card 5 weeks before I went to my hotel. I’m 55 years old I’m never ever had that happen before. I have always been charged when I stay at my hotel not 5 weeks before. I called and tried to talk to rep and they did not care at all.