Residence Inn Mt. Laurel at Bishop's Gate

Nice pool, family friendly

The staff was very friendly and breakfast was good. The bed was old and we were sinking in the middle. The faucet in the bathroom was not working properly and was difficult to move. The air conditioning was operating, but it was blowing on the bed and uncomfortable. I would stay here again, but only as a last resort.

front desk staff member was very rude

Great vibe

The staff was great. The rooms were not updated, worn out.

I wish we were staying for longer so that we will be able to use the courtyard

Staff was fantastic and very accommodating. I was a little surprised about the pet friendly hotel. I do suggest giving owners and pets their own floors to use. The barking was horrible but it wake my kids up a few times. I tried to change rooms but the other room had a terrible smell. I decided it was best to stick with the maybe barking night. Rooms were little rundown and needs some upgrades especially at $200+ per night. Overall was a pleasant experience-the staff definitely made the experience better.

Overall, I had a good experience. I’ve stayed at a Residence Inn before but this was my first time at the Bishop’s Gate location. The staff was friendly, professional, and helpful. The breakfast was good with great options. My room was clean. The pool seemed like it needed to be cleaned and/or treated but other than that, no complaints about this hotel.

Everything was great

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