Mahara Hotel & Wellness

Ampia e curata struttura, buona qualità della camera, servizi funzionali ed efficienti. Personale garbato e accogliente.

Pochi lettini in piscina e niente massaggi

Colazione pessima, in camera il climatizzatore era rumoroso. La piscina era impraticabile a causa dei numerosi bambini, ed anche qualche adulto, che si tuffavano in acqua bagnando le persone nei lettini circostanti. L'hotel in sé è carino, le stanze hanno un ampio bagno in camera e vista mare ma è incredibilmente pieno di clienti maleducati e non vale il prezzo che abbiamo pagato.

Ho trovato uno staff molto gentile, appena arrivati in camera abbiamo trovato un problema banale e alla chiamata dal centralino non sono passati nemmeno 2 minuti e lo hanno risolto. Complimenti per la pulizia della stanza e del bagno. Lo consiglio soprattutto per la posizione, a 5 minuti a piedi dai migliori locali e ristoranti, piazze;inoltre potete uscendo dall'hotel fare una camminata sul lungo mare. Sono soddisfatto

Mi aspettavo una piscina più grande rispetto alla grandezza della struttura, ma ugualmente pulita e completa di tutto. Complimenti veramente, tornerò a mazara del vallo e da voi.

Nulla

Tutto

Location was very good close to the centre and right opposite the pedestrianised sea front. Staff were good, pool was nice and generally a pleasant stay.

Buongiorno. Le camere sono pulite. Nella sala pranzo a colazione, passeggiava una blatta (quando l'ho segnalata è stata schiacciata e spinta sotto il tavolo). Personale confuso e poco professionale. La Spa non è funzionante e hanno detto che sarà chiusa per tutta la stagione.

Hotel has no wi fi as stated on website. The breakfast is poor. Juice machine broken. One coffee machine. Air conditioning was good. Staff friendly but just a so-so place. On seawall but in very poor part of town . Many buildings deserted and run down. The casbah is about a 20 minute walk away.

The standard room which was reserved for us by our tour group, was absolutely disgusting. The room was tiny for two people, holes in the curtains and blinds and the beds were essentially cots pushed together. We were fortunate enough to be able to upgrade at our own expense, to a much better room. The photos on the website do not represent the property accurately. The “resort” was not pretty, lawn and outdoor facilities not manicured. Overall the food was terrible.

Mahara sits at the edge of the Mediterranean, along Lungomare Mazzini, a quite busy seawalk promenade. It's a large compound, with a large courtyard, used for the open air restuarant-bar. You had to walk 10 minutes before reaching Piazza Mokarta, the Norman Arch, the Basilica Cathedral, and Piazza dela Republic, arguably the busy center of the old town. The Hopps Hotel, also along Mazzini, is a bit closer. The hotel does not turn on it's ac! That was the first thing the reception person told us when we were checking in, possibly to give the guests a chance to back out. Good thing it was late April and it was still ok - we just left the sliding door that led to a very narrow balcony open. But I can't imagine not having the ac in June - maybe they finally turn it on. We were also bothered by the thin walls, so we could hear people in the next room or when the staff (presumably) were moving around furniture in the floor above us. The guest room is quite large, with a floor to ceiling sliding door-window that opens to a very narrow but appreciated balcony. The balcony gave a good view of the Mediterranean. The sliding door has both lace and blackout curtains. The floor is red tile. Furniture is basic wood painted in white. There were two wall lamps and that was it in terms of decor. A small TV sits on one side of the work desk - but no English language channels. There is also a hot water kettle. There's a minibar but it didn't make the drinks cold. The bathroom is serviceable, with a bidet and half-covered shower stall. We appreciated having the full set of body, hand and face towels. The washbasin drain wasn't draining well so we just took it off. Breakfast is on the ground floor. Fare is adequate, with decent hot food - sausages, bacon, scrambled eggs - but limited veggies and not fresh juice drinks from a dispenser.

I agree with the other reviews that this is 3-star hotel, not a 4-star. The hallways and rooms are OK, but not stellar. The elevators need maintenance - the growling noise they make is disturbing so we didn't use them. The hallways are utilitarian, not attractive. The room was OK but the bathroom plumbing was not maintained - showerhead corroded and squirting all over, sink stopper control missing. The real complaint is breakfast. You sit in a vast ballroom with little to no decoration. The overall feeling is sterility. The food is OK, just OK. The juice machine puts put some kind of over-sweetened KoolAid. It's horrible. It was citrus season in Sicily, so this is not about availability but saving money. Most fruit was canned - no other hotel on our visit had canned fruit. The overall quality and variety of the buffet was poor to middling.