Swissotel Buyuk Efes Izmir

Swissotel is an exceptional hotel, with a luxurious aroma which you notice even outside and unique artwork throughout. We stayed in the family garden room and this was spacious and had a second toilet which was a surprise. The room was well maintained and had all the facilities you require to have an enjoyable stay. The only small downside is that whilst there was a balcony it didn’t have a seating area as it was too small to have a chair and table. All the employees were kind and attentive. The spa staff were absolutely amazing and I would highly recommend trying a treatment or two !!! 😁. Overall we had an amazing week at the Swissotel and I would highly recommend this hotel.

Excellent hotel

I recently stayed at Swissôtel in Izmir and was quite disappointed with the overall experience, especially given the high price point. The service was far from what you’d expect at a hotel of this caliber. Each day we encountered electrical issues — lights not working, air conditioning failing — and although maintenance was sent up every time, no one ever offered to move us to another room for convenience or comfort. Their approach to bottled water under the name of “sustainability” was questionable — they leave refilled bottles in the room, and there’s no clear indication of how clean or safe they are. Room service was also frustrating; it was often hard to reach anyone, and we ended up having to go downstairs ourselves just to find someone. Another major letdown was the inconsistency in their pet policy. While they seem strict about pets, the hotel was full of unsupervised kids running, yelling, and creating chaos in common areas — not exactly a peaceful or relaxing environment. Unfortunately, I wouldn’t recommend this hotel and don’t plan to return.

Amazing service by everyone

Everything was great.

All was good.

It was expensive compared to other hotels in the area and still you don’t get breakfast and car parking included. Jet fountains in the swimming are broken with no sight on when they will repaired.

Perfect location and great hospitality with decent pricing.

Good location

Lovely hotel