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9.4 / 10 Guest Rating

Harbour House

85 Melville St, Niagara-on-the-Lake, Ontario, L0S 1J0, Niagara-on-the-Lake, CA

Harbour House - main view

About the Property

Indulge in Luxury Amenities
Treat yourself to a stay in one of the 31 individually decorated guestrooms, featuring fireplaces. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Explore Nearby Attractions
Situated in Niagara-on-the-Lake's Old Town Historic District, the upscale Harbour House is within walking distance to Simcoe Park and Shaw Festival Theatre. Don't miss out on the proximity to other key landmarks such as Niagara-on-the-Lake Golf Club and Royal George Theatre, all just a stone's throw away.

Convenient Services
Enjoy complimentary wireless internet, concierge services, and a cozy fireplace in the lobby. Start your day with a delicious continental breakfast and take advantage of the area shuttle for easy transportation. Book your stay at Harbour House for a luxurious and well-connected getaway.

Facilities & Amenities

Free breakfast
Area shuttle (surcharge)
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional257 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.7
Service10.0
Location9.7
Room Quality8.7
Amenities9.7
Value for Money8.7
Food and Beverage9.7
Overall Experience10.0

Select topics to read reviews

S
Stephen
Verified booking
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

Excellent venue and super friendly staff.

Helpful?
C
Colin
Verified booking
partner
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

10.0

Lovely staff and nice touches with welcome wine tasting and European continental breakfast

Helpful?
S
Stephen
Verified booking
partner
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

Lovely view of harbor. Staff tried very hard to meet every request.

Helpful?
C
consciouslyignorantBENGALURU, BANGALORE DISTRICT, KARNATAKA
Verified booking
Couples
Standard Room
Stayed in Aug 9, 2025

"Avoid this property at all cost!"

2.0

We booked a block of rooms for our wedding in June 2025.During our 5 night stay, the AC was never functional. First Incident - We booked the conservatory ( breakfast dining room) space for pre-wedding festivities. During the event, the AC did not work on account of power outage. Our guests had to spill out to the "cooler" part of the lobby out of the event space. When the issue was flagged to the hotel staff, they did not provide us with portable fans. Instead they told us to wait for the space to cool down ( it seems that the AC were back out on account of outage but back up again. Their response did not matter because the event space felt like all of us were in hell fire. Second Incident - Things hit rock bottom on our wedding day. We booked the honeymoon suite to get ready for our ceremony. With the bridal party in the honeymoon suite, the suite felt like a gas chamber. The staff provided us 1 portable fan while my husband sprinted to a drug store to buy multiple hand portable fans (instead of getting ready for his wedding). After being more explicit about our AC issues, we were given another room ( a pointless gesture as the bridal party was in the midst of getting ready and it wasn't feasible for our HMU artist to keep changing rooms and potentially be late to my own wedding). We were assured that the rooms would be at an ideal temperature on our return. We spend our first night as a married couple pleading with the hotel staff to help us with a room with functional AC. We were shown one room but the room was no different from our original honey moon suite. Needless to say, we chose to stay in our original room with 2 portable fans. We survived the night in the suite on account of multiple cold showers.. In response to our horrendous stay, the management felt that providing reimbursement for one night should suffice for the lack of bare minimum services. Our experience was shared by other wedding guests who chose to stay at the same hotel. Our guests do not have happy memories of staying at the hotel. Some of them were in their early 70s. They roughed it out as it was difficult to switch hotels at the last moment. We are disappointed by the false advertising of the services of what I would call is a 2 star hotel. Please avoid this property at all cost.

Helpful?
L
Lynn
Verified booking
friends
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Beautiful property

Helpful?
B
Bruce
Verified booking
Standard Room
Stayed in Aug 7, 2025

"Exceptional"

10.0

Very friendly and helpful staff!

Helpful?
A
Atefeh
Verified booking
friends
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

Great hotel in NOTL at a great price

Helpful?
C
Christopher J
Verified booking
Standard Room
Stayed in Aug 5, 2025

"Relax & Unwind in NOTL"

10.0

This was an amazing stay! It was a short one, but we had a great time. Check in was smooth, staff are incredibly kind and very knowledgeable about the area. It’s mins away from everything, really great stay & I would highly recommend

Helpful?
E
Emily
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Excellent"

8.0

We had a wonderful stay at Harbour House. The staff were friendly and helpful. They had dairy-free milk options, almond and oat milk, which was so nice for my morning coffee. The only thing is they didn’t have any real gluten free options, except eating fruit and some lunch meat ham.

Helpful?
A
Alyssa
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Excellent"

8.0

Cute property, the photos are a bit misleading. The wine and cheese happy houe

Helpful?