SpringHill Suites by Marriott Omaha East, Council Bluffs, IA

Breakfast was terrible. Only a few basic foods, looked like a trip to Costco supplied the choices. Fake eggs. Waffle was bad. An underwhelming experience for an adult. Signs everywhere directing what was allowed and not allowed. Even the coffee was weak and barely drinkable.

It was in a good location.

Really nothing was wrong with the property.

The location, it wasn't right in the middle of the city, not traffic.

Bed was a little uncomfortable.

Nice size room. There is plenty of space/bed for all my four children!!

Was charged twice for the incidental fee. Once at check in and again at checkout.

The location was very convenient.

The pool was disgusting. I am CPO certified and I saw three different immediate closure items for that pool. The water was so cloudy that you couldn’t even see the bottom. The exterior door to the patio was broken and propped wide open (anyone could walk in, this is incredibly unsafe). The pool is also out of inspection date, it expired in April. My room had water damage on the bathroom ceiling (bubbling and a large hole). This is an easy fix, why wasn’t this repaired before allowing someone to rent the room? It smelled very humid in the room as well. There was a lot of small damages to the room and one of the lights was dead when we arrived.

Location

Very musty smelling. Far too much noise from kids primarily