Deerfoot Inn and Casino

They gave us a nice upgrade when we checked in. So that was wonderful. The smoke detector went off at 2am though! The place is a little worn but still pretty good! Nice staff.

Somebody has to clean air conditioner filters.

This hotel is our always "go to" when we go to Calgary (which we do a few times a year for a night or two of getting away). the rooms have always been okay but not this time. The room was warm and the air conditioning did not help cool it off. In addition, the air conditioner was so loud - banging and screeching noises .. all night. Very little sleep was gotten. The rooms are starting to look tired. The pillows feel like they are made of sawdust - very worn and flat ... tired is how I would describe them. The staff at this hotel are wonderful... exceptional

Breakfast buffet was amazing

From the moment we got there it was not good. Are keys didn’t work. The staff were rude, and all the vending machines didn’t work. We were thirsty and had to order that in. The pool is very good but small and outdated. The food for the dinner was insanely priced too.

Booked via Hotels.com for 2 nights. Forgot to cancel 2nd night within 24 hours when plans changed. Deerfoot reached out to Hotels.com and refunded 2nd night. Very much appreciated. Excellent, above & beyond customer service, from both organizations!

The facilities over all could use updating.

the line up too much at restaurant but everythign else great

The rooms were comfortable, except the beds were a bit too soft and felt motion of partner easily (too much for our liking) but the staff was great, pool was fun! Showers had nice pressure and hot water. My only disappointment was the restaurant on site. Very little options for kids, charge a lot for some items - ex. 1 slice of cheddar cheese cost us $3 at breakfast. lol for a hotel that has a kids pool section, and says they are family friendly - I think there’s an opportunity to add kids menu to the dinner and lunch menu, and more options.

We loved that there was so much to do within the hotel. We went to the casino, karaoke in the lounge, ate in the restaurant and the cafe within the casino and watched a live band all in one day!