Hotel du Vin Exeter

Beautiful garden, lovely pool, friendly helpful staff, we were upgraded to a suite , the room was light and spacious ,the bed comfortable and the in house shower gels ,shampoos etc were all l'occitane a personal fav, so nice treat. We enjoyed our meal in the Bistro. The waiting staff were solicitous and knowledgeable.

Sadly it was the May '26 heatwave the hotel's Aircon wasn't working and the duvet was quite heavy for the summer. Whilst under normal circumstances it would have been fine, we sweltered despite a fan and hardly slept . Parking is only available at the paid carpark next to the hotel.

Great little pool and sunlounger area, catches the afternoon evening sun perfectly

Aircon not working in Room 110, not good on a 26c day! Coffee from the machine at breakfast is awful, the Latte the lovely waitress made me was great though!

It was great but the AC wasn’t functioning

No AC in the room during heatwave. That needs to be checked but otherwise everything was good

Great location. Superb outdoor gardens, terrace and pool is lovely. Breakfast super and morning staff fantastic.

Evening Bistro food is expensive and staff not very knowledgeable albeit friendly.

Relaxing garden

No air conditioning on the hottest day of the year. Room temperature stupidly high.

Another amazing stay. Love my visits here. All the staff are so friendly and helpful. Beautifully furnished rooms, comfortable beds and good facilities. Lovely welcome at reception by Toby and Paul. Prior to my visit I asked Paul to assist me with some surprises for my daughter's anniversary. Paul arranged these perfectly. Delicious new summer menu at the Bistro which we enjoyed very much. Sage is very kindly and patiently teaching me about wine, choosing different wine each night to compliment the food. This is great fun and i am enjoying learning. Excellent dinner service from Lindsey, Sage, Matt, Rhori and Cassius over our four night stay. Beautiful new furniture on the Bistro Terrace. Enjoyed swimming, and spa treatments by Shania and Eve. Standards have improved over the last twelve months, but it really is the staff that make the difference. Little details, I always drink water at breakfast and the wonderful legend that is Helen noticed that and now a jug of water is put on the table saving me keep getting up to refill my glass. Matt has noticed I prefer to eat my dessert with a teaspoon and always serves dessert with that. These little details make me feel so welcome and I can't wait to return next month.

Organised a small family wedding for my daughter. Despite some technical glitches, every member of staff were wonderful and could do no more to help and make our experience wonderful. Thank you for making my daughter’s wedding so memorable. All the staff are a credit to you, make sure you reward them very well.