Motel 6-Norwalk, CA

Location was nice as it is right by the freeway. TV signal was down for a few hours but was quickly fixed after I mentioned issue. Very clean.

Don't like how people stood outside their doors smoking weed.

Nothing

It was nasty, looked like the towels weren't even clean. Very run down and not taken care of. TV controller u couldn't use unless you were standing next to the TV.

none i want refund holes in the wall stain on bed sheets a horrible place paint peeling on the wall

Good internet connection, Smart Tv

1. Parking Lot & exterior of building extremely dirty (smells like urine) 2. Excessive amount of outsiders (junkies) lingering around the property 3. Overcrowded parking lot 4. Very little hot water water pressure extremely low 5. Peeling paint, leaky sink, dirty floors , stained sheets /bed covers, strong order of mold , Biggest issue was the roach infestation throughout the whole room everything was covered in roaches the 1st day they were not visible we checked in around 2:30 pm but room smelled like mold . Early next morning around 6 am got up to use bathroom turned on light by sink area roaches were all over sink and walls turned walked towards beds roaches walking all over headboards , on tv , around mini fridge and microwave walked back towards bathroom tub and ceiling full of roaches as well I left throughout the day had meetings to attend my sister and kids stood got back around 7pm all I got were complaints of roaches ac turning off and on domestic disputes loud yelling crying banging coming from room next door people lounging around smoking and drinking right outside our door . We decide to pack up and leave I went to office and let them know we were leaving and why the guy offered to switch rooms as they did to 4 other guests who had complained of roach infestation as well we preferred to leave the whole building is infested to much of a health risk for my 3yr old toddler and dog aside it being unsafe This experience was horrible 1st motel 6 I’ve had a bad experience with the health department should be called the place is under many violations their rates are low for a reason. I requested a refund the property/management are well aware of the conditions of this property but don’t seem to care which is visible by who the type of people they let stay there long term. My refund request has been ignored I did not even stay the last night being offered a $26 accommodation or credit from booking.

I did not like it

The room. The location. People hanging out late night in parking lot. Online pictures were different than the actual room. Light did not work. No phone inside room no lamp. Mold on tiles in bathroom. Shower curtain had mold at the bottom. Rust around door frame in bathroom. Hardly no water coming out. Room smelt like cigarettes when I asked non smoking.