Motel 6-Norwalk, CA

Location and ease of access to freeways and main roads

Cockroach infestation in Room 110 ... small cockroaches on the walls, beneath and around the minibar and innthe bathroom. I went to the Stater Bros supermarket at 9pm to buy Raid insecticide spray after seeing a cockroach crawling on the bed covers. I had never had this problem in this motel on previous visits.

Location

To many roaches

The location was ideal since it was close to the venue that I was attending. There are also a lot of food options nearby and a Walmart that was less than a 10-minute drive away to get everything I forgot to bring with me.

There was no one present to check me in. There was also no bell or buzzer to call someone to the front. I actually had to call the hotel the hotel for someone to come out and greet me. The room itself was quite dirty. I had to wipe down and spray every surface I placed my things on. The outlet by the sink had come out of the wall, which was a safety concern for me. There were flies everywhere and roaches on the bed. I ended up checking out and not staying there for the time that I booked. When I requested a refund, they refused to give me my money back, so I’m extremely upset about that. I will never book this place again.

Very tight parking, entire building has some maintenance issues. The room had modern floors that needed a deep cleaning, microwave was filthy, mold in the shower, refrigerator was broken and wouldn’t close, only one chair in room, a little, tiny area for closet. This is a very basic hotel with limited amenities. Owners apparently don’t want much contact with guests as guests aren’t allowed in lobby area. We booked a disabled room and did not get one.

Unresponsive front desk. Stuck at 7:00am with nobody at desk to check-out

The towels were stained black. The sheets were stained yellow. And to top it off there was no shortage of Roaches. They were by the TV in the fridge/microwave and the restroom