Hampton Inn Lehi-Thanksgiving Point

Clean room, kind and professional service, shops nearby

Seems to be in a decent area and everything is clean.

Housekeeping did not clean room during multiple day stay. No one came to desk for checkout

We typically stay at Hampton Inn because of their clean rooms and comfortable beds. We couldn’t have been more disappointed with our stay at this hotel in Lehi. When we first got to our room we had to ask to be moved to another because of how dirty it was. I mean, the chair / lounger was so disgusting it looked like someone had given birth on it - seriously. The second room had a big empty space where the chair / lounger was supposed to be so it makes you wonder just how much more disgusting it must have been to have it removed. The second room wasn’t much better than the first. There was dust, dirt and grime in all corners of the room and bathroom, there was an electrical outlet missing its cover plate (good thing we didn’t have little kids with us), the cover plate on the pipe for the shower head was missing, when you pull up on the spout handle for the shower the entire spout comes up and away from the wall, the sink was clogged, the AC unit under the window was hammered and looked like they had try to repair it numerous times. The windows were so dirty you could hardly see outside. I’m not expecting them to be spotless but it was clear they hadn’t been washed in a very long time. The only positive thing I can say is the beds were comfortable and the staff was friendly but that is nowhere near enough to get me to stay here again. The condition of this hotel is a black eye for the brand.

Nice hot breakfast options.

Clean. Comfortable. Excellent breakfast

Good parking.

Easy access, was clean and quiet. Nothing fancy.