Naples Bay Resort and Marina

The three bed cottage within the resort had everything you could want for a week’s holiday, really well stocked kitchen, you could tell that it was well looked after by its owners as opposed to just having the basics. Great swimming pools, beautiful grounds excellent gym, good selection at the cafe for breakfast, varied lunch menu with service from the sun loungers. From the cottages it’s more like a 25 minute walk to Naples downtown as it’s about a 10 minute walk to hotel reception. We loved our holiday, thank you x

Only point to note is that the primary bedroom and en-suite were massive whereas the two double bedrooms were quite small and they shared a tiny bathroom. Nothing can be done now but shame that the cottages weren’t configured differently when they were built.

Rooms very spacious. Lovely balcony overlooking the marina. Blackbird and cafe restaurants were delicious. The beach and 5th/3rd street shuttles were very convenient. Renting bikes, kayaks and boating all right there on property. Naples Bay Club pools and facilities were enjoyable.

No complaints

I would say this resort was average at best. Room service closed too early and it’s not easy to get snacks or drinks when the restaurants are closed. The pools were nice but far away from the resort rooms and even though they advertised shuttle services they were never available. The housekeeping staff were impeccable and greatly appreciated. The rest of the resort staff was not always very helpful or friendly. The location is great but the room we were in faced the busy street and the front bedroom was noisy and the window didn’t lock. The room overall was a great size and clean. The sink faucet leaked and the washing machine did not work. For the price I would expect them to maintain the property much better than they do. It is in a great location. Close to 5th avenue and tin city. But this is a mediocre resort for a premium price. The service is certainly not at the level of a 4 star resort.

Beautiful place to visit. Great amenities with lots to do. Will definitely go back and would highly reccomend.

Beautiful boat marina located at the hotel. Excellent rooms, very spacious,luxury furnishings Onsite restaurants excellent.

Staff at check in need a little more experience,however this does not take from this beautiful hotel.

From my very first inquiry, Melissa Ryan, National Sales Manager, was incredibly responsive and thoughtful, offering great suggestions that truly helped make our meeting a success. The room she recommended was exactly what we were looking for -- a beautiful, naturally lit room, featuring spectacular views. Isla and her banquet team were hands-down the gold standard. They took great care in setting up both the meeting room and cocktail hour, and everything looked stunning. Junior did an incredible job managing our technology, and the service and food team were timely, efficient, and an absolute pleasure to work with. We truly appreciated the care they took to ensure everyone was taken care of and how quickly they adjusted to any changes. Nicole Rosario, Director of Guest Services, was a tremendous help with guestroom coordination, and everyone, from Gabriela Roja and the front desk team to the valet and transportation staff, was incredibly hospitable and went above and beyond to assist in any way possible. I can’t recommend Naples Bay Resort and Marina enough. A huge thank you to Melissa and the entire team for delivering such an exceptional experience -- we couldn’t have asked for more!