The Savoy Hotel

This hotel was amazing. It was convenient in its location allowing us to walk the city. Local bars and shops nearby. The staff was super helpful. Shout out to Sarah who made are experience fantastic. We stayed in the junior suite. It had a couch with a tv and a king size bed with tv. The bathroom was incredible.

What a wonderful experience, from the moment we arrived we were greeted by Sarah at the front desk and we were looked after until the moment we left. Food drink rooms & service were all perfect

Me and my family came to stay and we were shocked with how nice this hotel is. The food was for star the service was five star and the lady on the desk. Sarah could not have been more helpful from start to finish. We will be back soon.

Our room was very nice but we were met with a number of inconveniences during our stay. We had a TV facing the couch and another one facing the bed, but we could not access any apps using the internet on the one facing the bed. We also had a scary situation where another guest managed to open our door at 3am during the first night of our stay. No staff ever initiated any explanation on what happened. The following afternoon our keycards were not working so we had to go down to reception to get them fixed and after that was sorted the situation the night prior was not brought up so I had to mention it and I got a quick explanation that someone has given him the wrong room number. I felt that a short apology with no compensation or remediation was a bit shocking considering if someone was in the room by themselves that could have been a dangerous situation the hotel just put someone in. Furthermore, we were staying in a Junior Suite room so we had access to the Executive Lounge, but when we had to get our keycards changed they must have forgotten to add the access to them because we could not access the lounge afterwards. Also, you could constantly hear doors slamming and people talking in the hallway from the room. Overall the room was nice but there was just too many unfortunate incidents that took away from the enjoyment of the stay. Definitely not a 5 star experience.

Great location

Staff

This hotel was exceptional. Location, comfort and staff were exceptional

Room was fantastic, staff very friendly and helpful.

The breakfast was not good.

Great Facilities. Friendly Bar Staff. Very efficient Car Valet Service

Nothing comes to mind - Lift Doors do close rather too quick - not allowing enough time to get in and out.