Wyndham Garden Appleton

Clean

Water wasn’t warm enough in shower

Nothing

I’m writing because my stay was extremely disappointing. The jacuzzi tub had a ring of grime and made a high-pitched squeal when running. There was tape peeling from an old paint job hanging off the walls, and old food left in the refrigerator — which tells me housekeeping didn’t properly clean the room, and whoever inspected it didn’t check it either. Check-in was also a mess. The older woman at the front desk kept saying she “doesn’t check people in.” Why not? Checking guests in, out, and handling reservations is a major part of the job. So is she not trained properly, or not trained at all? The whole interaction was frustrating and unprofessional. The breakfast potatoes were still frozen and the sausage links were barely warm This experience was far below the standard I expected, and I’m asking for this to be made right.

The staff here went out of their way to make our stay comfortable and it was actually a shame to leave, I could not have asked for anything else, there was a friendly welcome at the front desk, a friendly face at breakfast and a friendly face at check out too. My room was very clean and of a very good size, the facilities in this hotel also were good, although I didn’t have time to use them I did have a look, and everything was so well kept. I would recommend staying here, I would definitely stay again!

This hotel was comfortable and clean. The room was large enough to accommodate six of us. Close to the airport. Friendly staff. Breakfast was available, but we left before it opened.

Nothing

Spacious and comfortable room. Loved the special nook in the room that had the hot tub/fireplace. Rate was very reasonable for a Packer game day. Shower was awesome.

Fireplace did not work properly. Bed comforter had small stain.