Stardust Motel Azusa

Found rat droppings in my bed. I was not happy with the service about my room condition. when I asked to move to a clean room management was very rude. If it wasn't late in the evening I would have canceled and left...

Checking in was a trial. The proprietor demanded cash payment for the room. When I claimed I had pre-paid on HOTELS.COM, he said that I had not. I had to call in and have the hotels.com agent call the proprietor to explain that I had already paid for the room. Even after all that, they still wanted me to cancel the hotels.com reservation and simply pay them the same amount in cash. My response to this was "I think not". The room was bare-bones Hobo hotel, but it was clean. However, not clean enough to bother including any complimentary bars of soap to support my stay. You need to bring your own. Another really irritating feature of the room was reading lights....there were none; only recessed ceiling lights. Awkward, but at least I didn't have to stumble around in the dark. Oooops, almost forgot. They handed you a TV remote along with your room key (that's a new one). Evidently they must be having problems with the theft of their broken-down remotes.

I can’t recall in recent history as to when was the last time I was completely unsatisfied with a room I checked into. It was filthy. Toilet had splash back stains in the seat. The covers to the beds smelled like smoke. When I pulled the blankets back the sheets were full of long hairs. They charged me extra for having a visitor. After telling me on the phone before that 3 people per room would be the same price as two. I tried checking out, but they wouldn’t refund me one penny back. Non refundable charge they said. Horrible experience

We were not in the room much but when we were it was quite and peacefull.

Clean and had a microwave and mini fridge which came in handy. Only downside I was given a non smoking room, when I requested a smoking room.

People were very friendly and the room was clean and great price. The room was big and the owner was accommodating when I asked for another room because I didn’t like the first one. He didn’t question it! He just changed our room with out hesitation!!!

TV was not working properly, would lose signal, very annoying, microwave had no place to plug in, had to physically move it to bedroom floor to use it. There was a phone in room with no cord attached to wall, useless. Overpriced for neighborhood. Staff was friendly, helpful but Hotel was too rundown.

We needed a place to stay at last minute, and saw this place had good rating and reasonable price. It is a decent place to stay and has a comfortable bed. Walls are bare white, except a mirror over bed(!). Heat was adequate. Office has a Lucite barrier at the cash, suggesting a dangerous clientele, but otherwise, our experience was fine.

Ice machine not available, no jacuzzi or pool, no continental breakfast available, room heater worked but really loud. Thank you for the clean sheets and towels.

Reasonable prices. I was expecting it to cost more since I didnt make any previous reservations. Very friendly staff. Clean rooms and very close to shopping stores and eateries. I will be back again! :)