Comfort Inn & Suites Wildwood - The Villages

It was a very nice hotel. The lady that worked Saturday and Sunday during the day at the front desk was very friendly and helpful. She told us different things in the area to do and see. The woman on the afternoon shift Saturday and Sunday and also the girl on the day shift on Monday were not friendly at all.

Most importantly, all the staff at this hotel were excellent—friendly, courteous, and helpful. The hotel itself was not so great—the air conditioner was noisy and we had to use the humidifier because if we didn’t everything was left damp. The floors seemed dirty, the free breakfast was nothing special, the pool was closed for four days because there was glass in it.

Good location

The non smoking rooms smell like smoke and the pool was not open and the bathroom needs more cleaning

Morning check-in desk employee not very friendly; was kicking back in her chair on cell phone when I arrived so I waited patiently until she noticed me. Upon checkout 2 days later I had to ask for a receipt for my stay. I'm use to being asked if i'd like a receipt sent to my email or hard copy right then and there..nothing offered. Room was clean and my stay was quiet. Day 2 breakfast we had to ask the attendant to plug in the eggs/sausage warmer as the items were cold. Coffee was very good. Not a lot of breakfast items to choose from but decent.

We needed to extend our stay the happily ac

Was close to 75 Chrome Shop. Nice pool area.

Room had a dehumidifier that was filled with water and ran all night. A/C ran all night but never cooled.

Every time we went to re enter our room our key card would not work. Very inconvenient to go back downstairs to get another card. This happened 4 times

The property was in a good location and it seemed to be well kept. Our room was clean and the beds were comfortable.

The breakfast was sub par. Cereal, bread items (toast, bagels, and muffins) sausage and eggs and a single waffle maker which was in very high demand. Could stand to get another one.

We stayed here a couple years ago and it was good. Now, I believe they are short staffed. It has gone down in upkeep. After not being able to sleep because it was so hot and humid, we found out the humidifier was full. So we had to empty it in the middle of the night. Again, there was no water in the workout room. We told the front desk and she filled it right away. Little things like this are annoying. One more thing, don't eat breakfast during rush hour, the food runs out. Go early or after 9.