Homewood Suites by Hilton Nashville Downtown

The location

I loved everything. There were no dislikes.

good location. nice spacious suite.

when we arrived they refused to check us in saying booking did not submit the money ( pre paid) they only let me check in if i re paid the entire amount effectively holding me hostage in the middle of the city . the check in staff was rude and actually stated me down lol . the experience makes me not want to stay at a homewood or use booking .com again

Upon arrival and throughout the stay, the staff were incredibly friendly and always greeted me and my girlfriend when we passed, checking in on us and making us feel welcomed. As everyone else has commented, the breakfast is amazing, the best we’ve ever had within a hotel! The rooms are spacious, well ventilated and the location is close to Broadway by 10 minutes walk or so, but far enough away from noise. Slept perfectly every night!

It was not clear how often the room would be cleaned etc. and the fridges inside the rooms were louder than the honky Tonks, fluctuating off and then blasting on.

Good location and clean rooms

Room wasn’t ready for check in and we are still waiting for the phone call telling us it is ready as staff member left without leaving a message

Air conditioner noisy and no other room option would not refund and ended up booking somewhere else as the air conditioner was far to loud to sleep with. Not happy, suggest other accommodation options especially the cost.

Location was good.

The valet staff asked my underage daughter for her phone number after asking me how old she was and I told him she was underage. Very unprofessional! Beds were not comfortable at all.