Residence Inn by Marriott Greensboro Airport

Good stay, but rooms could definitely use a bit of a re-do.

* I was given a key to a room that had already been rented out. My 8 year old enjoys traveling so she always opens up the door to the room upon opening the door to the room we discovered that the room had already been occupied and the couple was engaging in sexual activities. * And several of the rooms the railings in the bathroom were broken off. I explained this to the manager but to her ignorance she thought that we were referring to bathroom towels. I am traveling with my father who is a senior handicap veteran. It is very important that The railings are secure because they are stabilizing a A person. that is unable to stand on his own. Prior to booking the room we call the hotel and both the rooms directly with the hotel to avoid this type of issue. * The amenities that were mentioned on the website we're not available. * During checking we were informed that the hotel was under renovations the locks were being changed and shampooing of a carpet. * The hotel was selling out and there were limited amount of rooms available. We were encouraged by management to try and sister property. * We missed our engagement that we traveled 8 hours. We were completely ignored by Find management. Our concerns were never addressed properly. I'm very disgusted in the treatment that we received at a Marriott property.

very pricy hotel, but location is great, i don't like that they have animals at the location, i am very allergic to pet hair, our room was amazing and very tranquil but smelled like smoke.

About room did not have a working telephone and we asked it to be fixed or ,I’ve us. They never did either. Also on Thursday, April 19th they had live music outside from 7:00pm-midnight and we could not sleep because so loud.

I like that the property was clean and staff was friendly. They we’re remodeling so the pool was closed and that was a bummer.

Disappointed. We've stayed at numerous Residence Inns along the East coast and this specific Inn just doesn't measure up to Marriott standards found elsewhere. Rooms are smaller than expected and outdated. Furniture, furnishings, walls and appliances are old/damaged/scuffed/unsightly. Admittedly, the entry foyer and greeting area, including the trademerk Fireplace Pit, was under full renovation, with apology signs posted, but contractors began working at 6 AM daily, much to the annoyance of anyone within earshot of the hammering, drilling, cutting, grinding etc. Price is fair for the market, but the overall take-away is that the entire INN needs a full renovation to bring it to 2023 and ensure its future status.

Great experience.

This hotel's lobby adjacent to the breakfast area is under renovation. Seems to be floor work, framing and Sheetrock so there is dust everywhere. In addition, there is exposed insulation hanging from the ceiling right next to tables where guests are eating. The front door is intermittently blocked and the path to enter is not well lit. The check in desk has construction related decor and there is an odd table with Valentine's Day cupcakes and small bottles of water and it's not clear who these are for since they are not offered. The staff at breakfast time works very hard and really tries to make a pleasant experience. Front Desk? Not so much. It seems like they are under a lot of stress (renovations can be like that) and none of the encounters we had were friendly or warm. I overheard one person making a point of telling another guest that the hotel *rooms* were not under renovation and so they didn't need to post it on their website. Unnecessarily snarky considering the amount of caution tape all through the lobby that guests had to navigate around. Overall, the rooms are nice and clean and well maintained. The fire pit was cozy and the breakfast staff was very kind. I would give them another shot because of the brand and proximity to the airport for business travel but this trip was annoying due to some minor inconveniences.