Macdonald Portal Hotel, Spa & Golf Resort

Lovely location with views over golf course, and walks available from the door. About a 20 minute walk into nearest town (well worth a visit). Room standard as expected. Some of the staff were really great. Spa/swimming pool on site, sadly didnt get a chance to use

On arrival room wasnt ready, and on arrival it was freezing and smelt of damp. Hotel moved us once we informed them, and that room was warm and clean. Some of the staff were less friendly than others.

The team were excellent, from the friendly receptionist who we met as we arrived to the bar staff ( especially a young man called Josh)

Not really anything, the breakfast experience could be improved

Everything

Nothing

Although at the time of booking I had paid the premium price, I was given a standard room that was applicable to people who used a discount code.

Was told some facilities such as a fridge in the room only applied to premium rooms (I am diabetic and have to keep my insulin and medication in the fridge).

Great staff, very helpful. Good location, very clean!

Our room didn’t have enough towels, they did bring an extra one upon request. No bathrobes and no fridge, the shower gel was also running very low.