La Grande Residence at the Sutton Place Hotel

Upon arrival the front desks sent 4 kid sized robes to the room for our children to wear. It was a sweet touch and they loved it! They also had our baby’s crib set up for us before we arrived.

The interior could be renovated a bit. Wall paper peeling, missing carpet in spots but it was nice. The beds were not comfortable at all but it wasn’t a deal breaker. Parking is super expensive. Our card was charged $78 USD for self parking and that is crazy.

The location was good, very clean and bed so comfortable

Traffic noise on lower floor but expected in downtown location. Barking dog in an apartment on the same floor was annoying. When I mentioned it to staff member didn’t seem to want to challenge the apartment occupier

Easy check-in, rooms were clean and spacious. Conveniently looked downtown and the port. Amazing staff.

It was very spacious and clean. The staff were great and very friendly and helpful. The unit i rented was nice and well taken care of. The common spaces were beautiful.

A little pricey to eat at the restaurant but lots of restaurants close by. The sirens and ambulances and fire trucks made it very noisy but it was quiet at night.

Shower head too low for tall people.

The suite was ideal for a longer stay. There was plenty of storage and the kitchen facilities were well stocked. We enjoyed being able to sit at a dining table for some meals and relaxing on the couch. The self service laundry was also a bonus. The IGA close by was useful also.

The suites are close to emergency services and they were very active. Saying that it did NOT interrupt our sleep. Just very noticeable during the day.

Service was very good from everyone. Whenever we asked for something, they were quick to respond.The bedroom was comfortable and the adjacent restaurant attached to the hotel was an excellent place to eat.

Location was extremely noisy form police and/or ambulances all day and night making it difficult to stay asleep.The unit was somewhat dated and wall paper peeling in places. Sofa bed in LR was very hard and uncomfortable. There could have been a few more items for kitchen such as microwave, paper towels and few items for cooking. Hot Tub was only partially working with only 2 or 3 jets functioning and steam room was closed and being repaired.

Great location. The pool area and lobby were nice.

Room and hallway In Sutton Residences were very outdated and worn looking. Chipped baseboards and wallpaper, dated kitchen and room decor. Microwave was dirty.

Beautiful and great location and staff

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