The Jacobean Hotel

The staff were nice.

The bed was small. The mattress was terrible and had seen better days. The outside sitting area was noisy and one could not take a rest whilst the bar was open. The glass disposal bins where too close to the rooms at back and side that made things worst. The breakfast was average mainly because the oil used for frying was well past usefulness. The bar staff were inexperienced in mixing a simple gin and tonic or an Aperol and were clearly overworked. Not all the food on the menu was available to eat outside on the hottest weekend of the year.

We booked at the royal court hotel and were extremely disappointed that we had to leave due to our experience so called the jacobean at almost 11pm they were extremely helpful and sorted us a room and such short notice so we are very grateful it's wasn't expensive either the room was lovely clean and very comfortable night sleep and the breakfast was absolutely delicious so if are ever back in the area I'm definitely booking back with this hotel

Was really lovely, staff were friendly and the room was great. Was a fantastic place to be near to the NEC

WiFi was extremely slow and the TV didn't really work.

Easy to find, lovely room with a gorgeous mezzanine level. Never stayed anywhere quite like this! Felt like luxury at a very affordable price. Lovely staff, very clean room and free parking

Location good. First time I stayed.

Very dated room with tiny tv! Stayed above the main lounge bar area so very noisy so difficult to sleep.