Sonesta Essential HOU Airport Road

I usually love this chain, but the one I stayed (Hobby airport location) was very disappointing and disgusting. Carpets everywhere were dirty, I had makeup on my sheets, tub was dirty and the paint was peeling, rust everywhere, crumbs on the desk, phone did not work. Water spots on the ceiling. This hotel needs ALOT of TLC. I have never experienced a Laquinta like this. I will NEVER stay here again. They didn't even have snacks available for purchase.

It was nice and peaceful after check in !

This property is not connected to the actual app . Info you have on the app they can't use or pull up but the payment . Extended check out was established before check in , but the cleaners kept knocking and only speak Spanish .

Good room and breakrfast

I asked to clean my room on the 2nd day of my stay they did not clean it.

La señora Maria que trabaja en la cocina hizo un extraordinario trabajo con el desayuno. 100 puntos a su servicio. Al igual de las personas del front desk fueron verdaderamente muy amables 100 puntos para todos ellos también.

la bañera está en muy mal estado. Además de que el jabón y el shampo no eran de mucha calidad

Check Aaron was very smooth, and the desk assistant was extremely helpful. The room was very clean and the bed was slightly firm and comfortable. The hotel is near the airport. However, the walls are very insulated and we never heard any of the air traffic. It was very quiet! We had trouble finding a specific channel to watch sports and the front desk assistant was over the top and helping us with the correct channel. would stay here again.

The bed and pillows were comfortable. There's a microwave and refrigerator in the room. The channel selections and availability was great. It is a non smoking property. Hotel shower no matter the time of day.

I did not like finding out at check in that the property doesn't take cash. The bath tub was a bit slippery upon entering for the first time, almost like it had been oiled. There was no back on the TV remote to hold in the batteries. There was still something in the refrigerator, which indicates it was over looked in the cleaning process and makes one wonder what else was missed. The ice machine on the 2nd floor was not working. For a non smoking facility, the overall smell should be cleaner.

Very good location in the middle of everything 👌🏾 breakfast was delicious

There's nothing i dislike about this room