Apartamentos HG Tenerife Sur

The beds were uncomfortable, resulting in backache & one of the male receptionists wasnt very pleasent when enquiring about wifi, he was very rude with his answers

Basic in terms of decoration but clean and comfortable with good facilities overall. Lovely pool area. Good location. Reception staff were very helpful. I do not think that there should be charges for the safe and tv remote

We all enjoyed it , the location was, excellent Appt was very good and well equipped, the food at the restaurant was very nice ,we will definitely Return.

Very well situated and quiet .could do with a new bathroom and kitchen, very clean and comfortable bed

Winter sun was what we wanted and we were lucky hotel was exactly what we wanted no trouble getting beds round the pool room was fine nothing special but we didn’t expect 5 stars would definitely stay again only thing for me was I was adult 3 and the bed settee wasn’t comfy or long enough but I managed

All staff very friendly and couldnt do enough gor us

Very dated apartments you have to pay for tv and safe and the beds are not just firm but rock hard and you are glad to get out of them in the morning On the plus side location is great and the apartments are cleaned daily by the hard working cleaners It is a shame the management are not as keen on sorting out the apartments as this lets the place down as they do not come up to the same standard as the grounds and reception area The pools are heated which was great

Nice room, with a good view over the pool. great reception area, and a very good restaurant. A very good pool, although slightly too cold for most people, but the children seem to put up with it. I would stay there again, but I was disappointed that the room was only cleaned twice, and not very good. There was dust under the bed, settee and cupboard unit when we arrived. After saying that, all the staff there are very nice, and I would recommend this hotel to my friends and family.

great pool poor WIFI

Stayed here for 4 days in November, in that space of time we had to ask the maids twice for clean towels & toilet paper , maybe not a big deal for some people but we like to have clean towels each day after use. We also never had clean bed linen once during our stay here ,which I think is unacceptable , The bathrooms are very dirty in my opinion, ours had a really badly stained bath, & paint was flaking of the ceilings. Overall I would have moved from here if I we were staying longer , as it was only 4 days I couldn't put up with the hassle of trying to find another hotel for a short stay.