Econo Lodge Monticello

The room was carpeted and the carpet was extremely dirty. The bed was lumpy. Otherwise a decent room.

This is a motel at an abandoned truck stop. They have 1 gas station that closes and the nearest one is over 3 miles away. It smells like an old cigarette.

When we checked in at 1:00 am from a long day and drive, we were told we did not have water. I understand things like that happen. But you should’ve at least called and let us know before he got there so we could’ve checked other options. Think about it no water means no showers no bathroom usage and no brushing your teeth. Was just told sorry not gonna have water so I actually asked for a discount. Nope no discount. Other than that, the stay was fine

Convenience

No water available

It is the story of some things really good and some things really not good. The room was clean including the bathroom. However, the bedding was not. The covering was worn & stained. The sheets were mostly clean, but with stains. Not acceptable. The bed was comfortable. The TV and internet were good. I would have wanted a microwave, because we were traveling. The staff was nice. Also, which is very good, the staff communicates well. The motel experienced a water issue, something with the well. They called in the morning to let us know &that we could cancel. Since we were traveling a distance that day, I left a message to cancel, but they called later in the day to let us know that the problem had been fixed. Did we still want the room. So I appreciated that prompt communication during the day. And yes, we did still want the room. This motel has good reviews, better than most, of this level. Having said that, back to the room. It is drab, the furniture terribly outdated and stained. No coffee pot or coffee available at office. I want to end this review on a positive note. The grounds are beautiful and well kept. So as you can see, what is good is very good and what is not good is not acceptable.

The staff was friendly… the rooms definitely need to be upgraded there were small nats mosquitoes in the room … the floor rugs were old and very stained

The rooms were outdated. The rugs were very stained. The phones did not work. Other than a bar of soap no toiletries had to do for more towels

The room was dirty. Dusty and stains everywhere. I came in, dropped off my suitcase and had to run out to Tallahassee. I had no time to complain right away. Later that day I returned to check out, because I just didn’t feel good staying there. I asked for some kind of compensation, but they said it was too late, but they could offer me a clean room. Why didn’t I get a clean room to begin with? Danielle at the front desk and another employee were very friendly. The owner was not willing to fix this. I will not stay here ever again. Avoid this place!

For Econo Lodge type is was very pleasant. Friendly staff, comfortable bed, clean room, strong and hot water in shower. Breakfast had coffee, bagels, yogurt. Good place to put down your head to rest.

Basic hotel. Minimal breakfast - coffee and bagels. Room was old and worn. It had a strong unpleasant smell. Could have been from fumigation of some kind. Looking under the fitted sheets I found dead bugs, food debris and other unpleasant things. The outside grounds were beautiful.