Melasti Kuta Beach Hotel and Spa

The staff were nice enough, but the room was in poor condition. The AC didn’t get cold (someone came to work on it but I barely felt a difference) the shower only had cold water, and the WiFi was sketchy.

The staff was very helpful and friendly, also the location of the hotel is perfect. Other than that the room was not as clean, they would make the bed and change towels but the floor is always dusty. There was always hair in the bathroom

It was clean comfortable close to everything friendly staff when we requested to move to the ground floor as one of us had a bad back we were moved that day

This hotel is appalling dirty fridge with insects, dangerous bare cables in drawers no shower curtain in bathroom and taps loose toilet did not flush. Kettle but no cups!!! I would not recommend this hotel to anyone in fact we stayed elsewhere for the majority of our 14 nights stay

Got what we paid for here, air con didn’t work, room was in disrepair, no hand rails on the stair ways, not pleasant at all

Having stayed there on 3 previous occasions,the last time,2 years ago,the property has fallen into a state of disrepair.appear no.or limited maintenance/upkeep of amenities is being undertaken,at check in,another customer was being moved from unsatisfactory room for the 3rd time?we booked and paid for 2x interconnected sets of rooms due to children accompanying us.on arrival,we were given 3 x seperate single rooms,one of which the bathroom could not be used due it’s state and smell.we eventually got one set of interconnected rooms,and one double room,with no compensation for the loss of the 4th room.the booked price with Expedia was $570 odd for interconnected rooms,however we were charged $660 for single room,not happy.the staff as always were great.we loved staying there once, but unfortunately there have lost a very loyal returnining customer.

We had some issues with our first room as nothing like advertised. Moved to a second room that stunk of sewerage & was unbearable to sleep in. Moved to a 3rd room which was much better & smelt OK. The hotel is tired but the pool was very clean & the staff were very helpful.

Great hotel,fantastic location,very good value for money, hard to beat overall for the price, excellent house keeping, very friendly & helpful staff, well presented, beautiful warm swimming pool, will be staying at Melasti Kuta again.

This hotel is in a fantastic location All though I had to move rooms 2 times , I wish I had paid the extra $$$$ and went somewhere else. Staff fantastic as most are in Bali but the breakfast was very very poor . Same everyday not for me .

Really close to everything convenient location close to beach and shops place is a little dated though