Fairfield Inn & Suites Elizabeth City

I liked the staff and the general location of the hotel. The room was comfortable and the breakfast was really good.

Nothing in particular.

Front desk could have been much more friendly.

The property itself was nice at face value. The location is convenient and easily accessible, we did like that it was off by itself.

Paid $414 for a 2 night stay. 1st night: the water slowly drained but it was so late we didn’t care to look into it. 2nd night: drain was so slow that after one person showered, the dirty water was above our feet- GROSS! We lifted the silver drain panel and the drain was completely full of hair and scum! (And not our hair either) it was clearly evident that this shower hadn’t been cleaned properly (the silver panel was just to hide the drain itself and give it a prettier appearance). It’s 11PM by this time so we let the water drain (took about 20 minutes) and then used toilet paper to clean it ourselves and finish our showers. Annoyed, but whatever. I planned to talk to staff before we left the next morning. Now it’s time to relax and lay down- try to turn the TV on and it doesn’t work either. Great. $414 for a dirty shower, and a tv that doesn’t work. Breakfast: we decided after all the frustration to try the breakfast, and the food itself was good; staff was rude to everyone in the room and wouldn’t let anyone make their own waffles which seems a bit inconvenient when you have tables with children needing 5-6 waffles and the response they would get when they walked up is “what you want?” (Clearly a waffle since it’s the only station they would need assistance with). We initially tried to go the bagel route to avoid the waffle chaos but the toaster kept messing up with everyone in front of us and the only employee (the waffle maker) kept going back and fourth and fixing it (only for it to break with the next person) so that was annoying but we just went with it and finally sat and ate our breakfast, which again, was good. I wanted to address these issues with the front desk as we left, but of course- I get there and there’s a sign saying they are away at this time. I had messaged the property through booking.com and heard no response, now there isn’t any staff there to handle the issue/complaints.