Residence Inn Temple

The AC unit was do loud in our room. We left after being there for only 3 hours. The room also stunk when we walked in.

Was supposed to stay here for 2 nights for business. Establishment run down and old. No up keep. Woke up the first morning to find a X-Large cock roach by the side of my bed. Went and grabbed a paper towel and stomped on it. Needless to stay we had to leave for business, I took my bags and told the front desk , she said no other rooms available, not that I would have wanted to stay there for another minute. My co workers still had their rooms, we had to get to our work agenda. We told the woman that we would get back to her. We decided we were leaving and rebooked elsewhere. Upon return to the hotel to get the others belongings, gentleman at front desk wouldn’t comp the roach motel room. &165.00 for the room which was pre occupied with roaches. Shame on you Marriott

Can’t say much , left for work at 5:30a got back at 6:30p

Could not get clean towels , room was not cleaned . Had to use dirty towels.

Wonderful staff that went out of their way to make sure our stay was as convenient as possible. Spacious room, albeit older but still comfortable. Quiet especially considering the frontage road location. Would stay here again

We arrived that night and they told us our reservation was cancelled. They could not tell us why but only said they could rebook us for double+ the rate I had originally reserved. I reserved 114. And they said I had to pay 249. A night. I refused and told them I wanted the rate I had booked 3 weeks prior. She called manager and after 30. Minutes of bickering I left. They would not budge. I will not book again through Hotels.com due to this incident. That was pure price gouging. Yes they had two big football games in town that weekend and a huge dog show down the road in Belton.

Beds were uncomfortable. Carpet was stained. No ice maker- had to go to Front Desk to get ice. Breakfast was not overwhelming. Hotel seemed old.

Crickets in this hotel are everywhere. We had a cricket jump out of a towel stick to our backs! Had to ask to move rooms but it wasnt any better. Crickets were in the restroom and also in the hallway. Theyre everywhere in the hotel. When trying to ask for a manager on duty the front desk lady said he was not here and her excuse was we live in Texas! No apology or any offer to waive my cancellation! It was a horrible night! I live in Texas by the way and that has never ever happened to us in any hotel so far!

I stayed here for a month and they didn’t service my room one time. The only time they did was when I asked and every other day I had to go get wash cloths and towels. Rooms are pretty out dated as well

Very professional staff - everyone. Affordable

Wonderful check in using our database with out duplicative questions when you are really tired from traveling. Appreciated. Property average. Good value.