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8.6 / 10 Guest Rating

The Grand Hotel - Heritage Grand

Nuwara Eliya, Nuwara Eliya, lk

The Grand Hotel - Heritage Grand - main view

About the Property

Luxurious Accommodation
The Grand Hotel, nestled on Nuwara Eliya Hill, offers a serene escape with lush surroundings and a pleasant climate. The rooms are cozy with modern amenities like heating, satellite TV, and a hot shower in the private bathroom.

Dining Excellence
Indulge in a culinary journey at the hotel's two restaurants - Barnes Hall for international cuisine and Grand Indian Restaurant for authentic North and South Indian delicacies. Don't forget to explore the exquisite wine cellar for a perfect pairing.

Recreational Activities
Unwind in the sauna, hit the gym, or enjoy a round of golf at the adjacent Nuwara Eliya Golf Course. With a 24-hour reception, business center, and laundry services, every guest's needs are catered to seamlessly.

Experience luxury and comfort at The Grand Hotel - book now for an unforgettable stay amidst the hills of Nuwara Eliya.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent316 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the well maintained property.

Categories

Cleanliness8.6
Service8.8
Location8.7
Room Quality8.6
Amenities8.6
Value for Money8.4
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

Y
YokousUS
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Very relaxed"

9.0

Quiet, good services by our butler

Historical building and beautiful gardens

Helpful?
S
StefandeDE
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Very Good"

7.0
Helpful?
A
ADIilIL
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"Best hotel in Nuwera Eliya, feels like you’re in Britain"

9.0

The location is great and the botanic harden are speculating. Breakfast was extraordinary

The front desk service was inpatient

Helpful?
M
MichaelgbGB
Verified booking
family_with_children
Standard Room
Stayed in Feb 26, 2026

"Would stay there again."

9.0

Staff were excellent without exception. Food was superb.

Lack of electric sockets and charging points in the room.

Helpful?
R
RobertieIE
Verified booking
family_with_children
Standard Room
Stayed in Feb 25, 2026

"Exceptional"

10.0

It's the Grand, what's not to like absolutely wonderful

Only possible whinge would be the bed being softer than I would like

Helpful?
A
AndrewgbGB
Verified booking
family_with_children
Standard Room
Stayed in Feb 22, 2026

"Exceptional"

10.0

Everything Food Service Bedroom

Nothing

Helpful?
S
SarahgbGB
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Definitely worth a visit for the old world charm but one night was enough!"

7.0

Old world charm with exceptional customer service and a fabulous location. Beautiful spa and treatments.

Old style hotels can be fabulously modern too (eg Raffles Singapore) but The Grand Hotel doesn’t quite make it. Creaky floors, noisy corridors and poor ventilation.

Helpful?
R
Reddy2TravelusUS
Verified booking
couple
Standard Room
Stayed in Feb 14, 2026

"A fabulous stay in a historic hotel"

10.0

This is a wonderful, historic property, once the home of the British governor of Sri Lanka. The rooms are elegant. We were upgraded to a junior suite and were assigned a butler! The hotel has a resident historian who walked us through the 200-year old bar and the opulent reception room, now a spot in the evenings for a wonderful live band. The elaborate gardens replicate those in English grand homes. The hotel has several restaurants and the dinner at the Thai restaurant was great. The breakfast, served in a beautiful dining room, was ample though the service was spotty. The hospitality provided by the staff, especially Tharushi, who checked us in and also took care of bandaging a cut on my leg, and our butler Roshan, was outstanding. The hotel is at the heart of Nuwara Eliya and walking distance from the historic post office and the huge Victoria Gardens. Don’t hesitate to stay here.

Helpful?
M
MarinaruRU
Verified booking
couple
Standard Room
Stayed in Feb 13, 2026

"Exceptional"

10.0

У нас был стандартный номер! В номере есть запах старого дома. Но в номере чисто! Вкусный завтрак и ужин! Прекрасный сад! И прекрасная атмосфера в отеле! Приятно жить в отеле, где останавливался Юрий Гагарин, королева Елизавета и многие другие известные личности. Отель оставил очень хорошее впечатление. Рекомендуем!

Helpful?
J
JervisgbGB
Verified booking
extended_group
Standard Room
Stayed in Jan 30, 2026

"Colonial grandeur at 1800 metres"

10.0

Breakfast included. Four restaurants. Jazz band. Ten minutes walk to golf club.

Nothing

Helpful?