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8.6 / 10 Guest Rating

The Grand Hotel - Heritage Grand

Nuwara Eliya, Nuwara Eliya, lk

The Grand Hotel - Heritage Grand - main view

About the Property

Luxurious Accommodation
The Grand Hotel, nestled on Nuwara Eliya Hill, offers a serene escape with lush surroundings and a pleasant climate. The rooms are cozy with modern amenities like heating, satellite TV, and a hot shower in the private bathroom.

Dining Excellence
Indulge in a culinary journey at the hotel's two restaurants - Barnes Hall for international cuisine and Grand Indian Restaurant for authentic North and South Indian delicacies. Don't forget to explore the exquisite wine cellar for a perfect pairing.

Recreational Activities
Unwind in the sauna, hit the gym, or enjoy a round of golf at the adjacent Nuwara Eliya Golf Course. With a 24-hour reception, business center, and laundry services, every guest's needs are catered to seamlessly.

Experience luxury and comfort at The Grand Hotel - book now for an unforgettable stay amidst the hills of Nuwara Eliya.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent316 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the well maintained property.

Categories

Cleanliness8.6
Service8.8
Location8.7
Room Quality8.6
Amenities8.6
Value for Money8.4
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

P
Peter FreewaterauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 9, 2026

"Decadent"

10.0

The building and facilities are opulent and beautiful. The staff were very helpful and attentive. The buffet breakfast was incredible - hundreds of things to choose from.

It was pricey for Sri Lanka but cheap by Australian standards.

Helpful?
P
Peter A.atAT
Verified booking
couple
Standard Room
Stayed in Jan 8, 2026

"Ein traumhaftes Kolonialhotel, das man als Koloniahotelliebhaber unbedingt kennen lernen muss."

10.0

Ein sehr schönes Kolonialhotel mit extremer Liebe präsentiert, im Garten sind sogar die Pflanzen Musik hintermalt. Wunderbarer Erhaltungszustand, ausgezeichnete Küche, super Pianobar mit Livemusik, und..., und..., und...

Dass wir schon abreisen mußten!

Helpful?
I
IevalvLV
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Exceptional"

10.0

Really nice place where to stay few days. Everything was very good!

Helpful?
G
GoelinIN
Verified booking
couple
Standard Room
Stayed in Jan 6, 2026

"comfortable and happy except a very small incident ."

9.0

nice staff , overall quality was good and its a beautiful property holding great heritage value .

I went for Dinner to Grand Indian Restaurant with my wife and I felt something missing and that i realized it was the warmth in the staff of Grand Indian . Firstly i was offered a table next to Washroom which i didnt accept ( In my personal opinion the capacity of restaurant might reduce a little byt the table shoould be permanently removed fronm the front of Wash room . Then I was told that there was no table available which I could understand . so they offerd a table at 8.30 pm and took my number to inform . but no body called and it was only when I called was I told that yes I could reach there . I personally think that it is not only about the warmth which is missing in this restaurant but also there is certain degree of bias towards people of fair skin . I think this is a serious matter and I as a responsible person is making a statement about it and it should be looked into by the senior management and take a note of it .. Rest of the staff everywhere was polite and engaging .

Helpful?
B
barbaradeDE
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Altehrwürdige Hotel im britischen Stil"

10.0

Altehrwürdigen Hotel im kolonialen Stil, aktuell noch mit absolut schöner Weihnachtsdekoration, total freundliches, zuvorkommendes Personal vor allen farzan von der Rezeption und Vaneeth aus dem Magnolia Restaurant. Unbedingt den High Tea nachmittags zu sich nehmen, ist den Preis absolut wert und abends unbedingt in einem der a la carte Restaurants essen, sehr gute Auswahl in netter, ruhiger Athmosphere. Die umgebende Gartenlandschaft im britischen Stil- traumhaft.

Kaffee beim Frühstücksbüffett etwas sehr wässrig, aber ist nun mal ein Teeland:-)

Helpful?
D
DeepakinIN
Verified booking
extended_group
Standard Room
Stayed in Jan 3, 2026

"Great place to stay. Must revisit"

10.0

Beautiful location, well maintained property, range of quality dining options

Room we got 219-220 had no view. Had roof blocking the window

Helpful?
O
OlenauaUA
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Exceptional"

10.0
Helpful?
S
SanjayusUS
Verified booking
couple
Standard Room
Stayed in Dec 30, 2025

"Exceptional"

10.0
Helpful?
X
XuexincnCN
Verified booking
extended_group
Standard Room
Stayed in Dec 30, 2025

"舒适有度,环境迷人"

10.0

早餐非常丰盛,环境非常好,服务管理也非常完善,虽然是100多年历史的老酒店,但是打理的非常好,井井有条,下午茶也非常nice~,酒店每一个场景都是用了心的,非常满意~

暂时没有

Helpful?
G
GillianauAU
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Luxurious stay at an iconic hotel."

10.0

Bathe breakfast buffet offered so many choices and was delicious. Our room, The Queen’s Room, was opulent and very special. The grounds were stunning and we couldn’t believe our eyes at how Christmasy everything was decorated. We were not expecting such luxury and desperately wanted to stay longer alas we had to carry on with our journey.

nothing!

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