Bellasera Hotel & Suites Paso Robles, Tapestry by Hilton

The property failed to let us know the entire place would be heavy under construction during our entire stay. Nothing was opened, no pool or restaurant or anything. I had to wheel my mom in from the side. It was noisey at 7am and our room which was supposed to have a pullout bed, didn’t. Would like a refund but they don’t answer messages

**PLEASE BE AWARE** This property is undergoing extensive construction. There is no entrance, you must go around to a side door. The whole first floor is completely unusable as are the facilities such as pool, spa, restaurants. The room we were first given had a fireplace (which I paid extra for) but no pullout couch. Our second room had no fireplace, but a pullout couch. I did not want to try for a 3rd room so settled for that. The room is beautiful, however there were strong odors of chemicals. We were not provided towels, so I had to go downstairs to ask for some, at which time I was told by front desk person that she would have to wash and dry some for me and wouldn't be ready for a while. When I went back to our room I noticed the door was not properly latched, and then realized the door was unable to close or lock properly, so besides the security latch, anyone could open our door. We then setup the pullout couch and there were no linen, so I had to go back down to get those as well. In the morning, my younger daughter woke up with a rash which still remains. Whether this was due to the linen provided, the chemical odors or something in the environment, we do not know. I don't doubt that this property will be beautiful when it is completed, however, I do not think they are ready to be hosting people while it is undergoing these extensive renovations, especially at a higher price point than other hotels surrounding them.

Under major construction which we knew off. What we didn’t know is that they don’t stop until asked! I asked them to stop quarter to 11pm since my kids could not sleep due to the noise.

The entire property is a construction zone. There is no restaurant, lobby area, bar, coffee shop, pool, etc. Nothing. They said that they sent an email the day before we arrived telling us that there was construction and that there would be some "limited" services, but I did not receive it and that would be a massive understatement even if I did. The room they had for us was new, but the construction noise and mess made that pretty irrelevant. It might be nice once it's finished, but right now it is uninhabitable. We booked two nights but checked out after one. The person at the makeshift front desk was kind about it all, and I felt bad for her as I'm sure she deals with this stuff every day.

The room itself was very nice… however the hotel is very actively under construction, which I wish I was made aware of before booking. The front desk was tucked around a corner, and was in a room which was cordoned off by plastic sheets. To get to the elevator you need to go through the dusty lobby full of construction equipment. The elevator was lined with cardboard, and the hallway of our floor was covered with dusty footprints. Not the 4 star hotel I was lead to believe.

Property was under construction, but the staff was really friendly

For being under construction, they did a great job handling travelers. We were directed to the new front desk, had easy access to the elevator and had a beautiful newly remodeled room on the top floor.

Beautiful place and great staf

Entire property is being rebuilt. Whole floors are demolished down to the studs. It is a construction site.

Beautiful property to explore, we honeymooned here and enjoyed the restaurant/bar and there was plenty of places to lounge around.