Knossos Beach Bungalows Suites Resort & Spa

First night room was completely outdated, with ants all over the place. Next day upgraded to newer room much different experience.

very comfortable breakfast medium internet access poor

Very relaxing visit! Lovely hotel, friendly staff, amazing beach

Amazing location and very scenic. Staff was very kind especially the restaurant staff. The lovely views around dinner and made the trip even more memorable. Surely recommend this place.

Couldn’t have asked for a better experience at KBBS for a quick weekend away. The staff was lovely, the room far exceeded expectations and the food was phenomenal. We didn’t opt for all inclusive but the a la carte options were wonderful. Only slight things I’d suggest improving upon are the cash only restrictions at the beach and inside bar - should have atm on site also to help with this or just use the credit card machines they have at Swell, the speed at which they serve you from the beach bar was very slow, and availability of beach towels. Will definitely be back - it was a fantastic experience overall!

Not a five star hotel experience. We spent alot of money on this holiday as we were celebrating our silver wedding anniversary and expected to have a luxury experience. Thankfully we were upgraded to a junior suite as the standard rooms were very small and basic, however our suite despite being very nice inside , had no view just surrounded by a wall. We asked if there were any rooms with a sea view and were told we would have to pay over €1000 in addition to what we had already paid if we wanted a view! The hotel was very nice but there are alot of hidden charges - if you want a day bed or a luxury sunbed you have to pay extra. The private beach is OK but the area around the hotel is not great, couldn't be classed as a resort, there is a road with some tavernas and shops, not attractive at all. West Crete is so much better, if you could pick up this hotel and put it nearer Chania it would make such a difference.

Well planned hotel like Greek village, helpful friendly staff but regular plane noise on their way to the airport is intrusive

MYSELF AND MY GIRLFRIEND ARRIVED AT THE HOTEL AND THE STAFF WERE ATTENTIVE TO US STRAIGHT AWAY. THE NORMAL CHECK IN WAS SUPER SMOOTH AND WE WERE USHERED OFF TO OUR EXCELLENT ROOM WHICH WAS SUPER CLEAN, HAD A SMALL POOL AND WAS NEAR THE GYM AND LARGE POOL. AFTER 2 DAYS WE WERE ASKED TO VISIT RECEPTION AS THERE WAS A SMALL PROBLEM, THE PROBLEM WAS THEY WANTED TO UPGRADE US TO AN EVEN BETTER ROOM AS THEY WERE HAVING SOME REFURB WORKS. SO WE THOUGHT WE HAD A GREAT ROOM BUT NIKOS THOUGHT WE NEEDED A BETTER ROOM. WOW!! ALL I CAN SAY IS IF YOU WANT TO RELAX AND HAVE A TROUBLE FREE HOLIDAY PICK THIS HOTEL! WE STAYED FROM 2ND OF JUNE UNTIL THE 10TH AND WE ATE AT THE SWELL RESTAURANT TWICE, WHEN IN HIND SIGHT WE SHOULD HAVE EATEN THERE MORE OFTEN, WORLD CLASS! THANKS TO ALL THE NIKOS ( RECEPTION/RESTAURANT MANAGER/ MAINTENANCE GUY ) AND THANKS TO EVA AND JUST ANY STAFF THAT WALKED PASSED US AND SAID HELLO, WHICH WAS EVERYONE. WE SHALL BE BACK! DARREN AND HEATHER FROM CHEAM, SURREY. oh and I forgot to say the breakfast was great too!

We had a short break at this lovely hotel. The room was spacious and clean and all the staff were wonderful - friendly and welcoming. There are two restaurants, one buffet and Swell a la Carte, which was very good. You can also have snacks during the day at the beach bar or pool bar.

It's just such a lovely place-hotel foyer minimalist marble ,restaurant food tasty, lots of choices much of it. Lovely beach with beach bar-superb service.Our room was spectacularly good-a suite with views of the sea to die for, complete exclusivity, an out door shower-wow! Wine served in an ice bucket to the room-just great.Thank you for such a great time.we will be back for a 3rd time next year.