Knossos Beach Bungalows Suites Resort & Spa

then private pool and the direct access to the beach was amazing!!!! Loved a lot more than just that but there were the greatest thing about the room

Very run down, tired old place. Not VIP quality. The 5 star rating is misleading if not lying. From the moment we drove in we could see it was old and poorly maintained. Beds, linens, lounges, gym equipment, etc should have been replaced a long time ago. The pools and hotel generally below 3 star. This hotel gives the Expedia Ratings system a really Bad Name.

The only 5 stars over there are the serving staff , other then that it s a clear 3 stars. Hotel itself really worn out and outdated , no renovation in the rooms , getting a shower without making all wet was a challenge , furniture, towels and bed sheets are very old and stained. Front desk very arrogant and not very helpful.We stayed there as a couple for 1 week with half bord ( get ready to pay the water or any other drinks separately) food generally was ok but a lot of repetitive as well. We certainly not go back to this hotel unless a change is made in front desk staff and renovation of the hotel.

Didn’t do enough research on the property and booked it due to its location to the airport for direct international flights and for the port with sailings to the Cyclades. Those were good reasons to stay there- but were the same reasons it was the worst place we stayed and experienced in Crete. Flights flew overhead all day and all night. The hotel was never in contact with us. The food was mediocre, everyone smoked at all times everywhere. The room was dank, the linens were threadbare, the bathroom felt moldy. The quarters were small, the sea was the dirtiest we experienced in Crete, with alot of seaweed and flotsam, and my son reported a sewage smell. The restaurant food was not good and the singing was extremely loud and very dated and intrusive. They certainly tried and I’m sure all the staff were lovely- but the entire place was tired, rundown and a sad way to end what had been the most excellent stay in Crete.

We did the all inclusive option and the drinks and food made it a great choice. They changed it up every night so you had different option

The property advertising is very misleading. This is not a 5-star as advertised. The rooms and the amenities are dated. Wouldn’t recommend it.

The hotel looks old and lacks maintenance. Wood fences not painted in ages, rusted iron, etc. We went to the buffet restaurant on the evening of our arrival. They told us it closed at 9:30 pm - pretty early for Greece. It was 9:27 pm. We went in and got a plate of salad. Then they removed all the food at 9:30 pm - all at once. No warning. No consideration we just arrived. The closest restaurant is a 10 min walk. We had great stays across several islands over a few weeks. This was not one of them, especially for a high price. Glad we stayed only one night.

Five star accommodation.

VERY CLEAN AND FRIENDLY

Private pool was delightful the room was well stocked each day with drinks and water. Staff were lovely & very helpful without being intrusive.