Araucaria Hotel & Spa

Amazing Spa with a pool, steam room, sauna and ice too. Amazing staff who were all so helpful. Amazing location - ski in and out. Slopes are literally outside the front door.

Location of the hotel was excellent, food in restaurant was very good, spa facilities were good, staff in ski shop were extremely helpful. There was everything we needed for our ski holiday at the hotel

Rooms for a family of 3 were manageable but tight.

SPA was super clean, hotel was super clean, breakfast great and who set-up at hotel was perfect. Room was on the small side, but other than that, perfect

I’ll start with good points - We loved this hotel, amazing food, great staff (especially the restaurant staff) , perfect access to slope, great location to lifts. Rooms were comfortable and we had a lovely view of the slopes. Rooms were cleaned everyday . Spa was perfect , lovely to have swim and sauna after a day on the slopes. Over all - lovely hotel and we were really happy. Only 2 little negatives - the boot room was tiny , we couldn’t get a locker (not enough for hotel) so had to take skis and boots to room. Not enough hanging space on the room - the rooms are small and minimal clothes space.

The property was in the perfect location to ski in and out as well as being near to restaurants, bars and supermarkets. It was great having a spa in the hotel and a bonus having Nuxe Products in our bathroom! The hotel offered free still and sparkling water and hot drinks in the bar as well as board games to play with friends and family which was a lovely touch.

We had three rooms booked, two on the first floor one on the third floor. The rooms on the first floor were noisy at night due to furniture being moved around in the restaurant and bar. All of our rooms were far too hot! We had to turn off the radiators and keep our windows and doors open all night which meant we heard the slopes being groomed all night as well as loud conversations from people coming back from bars in the middle of the night.

Near to ski slope, a few mins walk to resort centre. The staff in the ski room are particularly nice and helpful. There are complementary drinks and free games available at the bar lounge.

The front desk staff can be more helpful to assist with the heavy luggages.

Mixed feelings about our stay; the receptionist who greeted us the first day was very unfriendly and she did not give us a warm welcome at all. The hotel skirental gave us a lower price, which was, however, not reflected in our hotel invoice at the end. When asked about this, nothing could be done. Rather small room, and bearly any closet space. Possibly we got a childrens room because we asked for twin beds.

Guys at the hotel skirental were very friendly and always helpful. The location is truly wonderful: right next to the slope. Inside parking is a plus.