The Grove

A great room and beautiful grounds all well maintained. Super attentive staff everywhere. The buffet breakfast was excellent with very good choice. The evening dinner wasn't really our scene. The buffet offered an excellent choice of foods but was not personal and quite cramped. Our room bathroom had no rails for towels and only two hooks (for the robes). We had to leave our towels and face cloths on the roll-top bath but these were taken by the turn-down maid and not replaced; not good when you find out late at night. The site grounds/roads need improved signage for cars.

Thank you to the staff at the Grove for a fantastic stay!

Wonderful stay, we were upgraded to the mansions. It was just what we needed to relax. Thank you

It’s a lovely hotel and grounds, beautiful walking trails, and service - staff are genuinely helpful and friendly. My only disappointment was this was booked for my birthday which the hotel was aware of, but there was no birthday surprise in the room upon arrival, no happy birthday at check in mentioned, and this was just a bit of a downer. Check in was also delayed as the room wasn’t ready till after 3pm which you don’t expect for a 5 star at this price!

This place is one of a kind. Never stayed in a resort where staff is so welcoming and helpful. Food choice was amazing especially for a vegan were many places dont accommodate it. From the parking to the checkout - all was spectacular. My first time at this hotel and i will definitely come again.

Lovely hotel but room prices gave us higher expectations than were met. Whilst we were very fortunate to be upgraded from a standard room to deluxe, it still fell short. Our cold tap wouldn’t run, weak toilet flush, we had very basic mini bar and the hallways to the bedrooms were very dated and didn’t smell particularly fresh. Great all round hotel with amazing amenities but it could do with modernising the rooms. Tv was old fashioned (but did have Netflix), and balcony was very small with two very basic chairs.

Had a great stay. I would say the view rooms probably not worth it. Ours was half obstructed by a wall.

Place was amazing for our kids, 2 and 5. They absolutely loved it!!! It was a great spot and of our 14 days overseas their breakfast offering was the MOST EPIC!! So delicious! Super impressed. Loved our stay!!

We are regulars at The Grove and love it there, but the dinner service (outside the lounge) was dreadful last night. Lack of attentiveness, no proactivity, incredibly slow, etc. At £750 a night in a 5* hotel, that’s just not acceptable. Everything else was great, as usual.

It was our 24th wedding anniversary & this was addressed by us being given an early check in (requested some time before) & a slightly later check out as we had a morning spa treatment. We were given a bottle of champagne & chocolates in our room & the staff were all thoroughly assertive, kind & helpful. A few months prior to our stay we had a phonecall to ask if the a customer Relations Team could help with anything during our stay & a few days before our stay we had a watts app message asking the same thing & responded to any messages almost immediately so the service was impeccable. Every part of the hotel was spotless clean, well sign posted & 5 star. The ‘Feast on Cloud 9’ was a lovely experience as was the pop up restaurant Skewd. The walled garden & outside pool & beach was amazing especially as we had fantastic weather. If we could afford it I would love to stay again & would highly recommend it to others!