Comfort Inn & Suites North Charleston - Northwoods

We moved to a different (better) room. The room was cleaner and appeared slightly larger than the original. Breakfast was good. The dining area was nice, roomy, and clean. Some hotel staff were helpful, some weren't. The TV in this new room worked. Parking for military veterans. A different front desk attendant made the (improved) room change for us and mentioned the strategic advantages of the rooms that we could choose from. She also helped us with coordinating our move and was present when we traded in the old key cards for the new ones.

Our first room had a door that was misaligned with the door frame/jamb, so it needed a lift force and push/pull force in order to be c;losed. The TV didn't function to get channels - "No Signal" appeared on screen - original remote did not function properly and remote traded for at front desk did not function properly. The block out (solid) curtains were decorative and did not close to block out street lights (in both rooms). The ventilation in the bathrooms was weak and provided no differences to steaminess in rooms and fog on the mirrors compared to not turning on the vent at all. Staff, although nice, was a mixed bag of help. No effective help with the first front desk attendant we encountered concerning the room issues. Inconveniences included: No portal to directly plug in a charging cord for cell phones/devices, the "light" coming in through the sheer curtains at night, and no liquid soap in the shower dispenser system. Also, not much storage room; but we made do... Additionally, the soda pop vending machine only worked once to dispense product. Tried 5-6 times afterward to no avail.

Very neat and well executed designs for the whole family

The staff was very nice and accommodating. Pool was a bit small but for kids it’s perfect. The beds were comfortable.

The bathroom wasn’t very appealing. Caulk around in weird places. The hot water was luke warm at best. The door wouldn’t close unless you put all of your weight on it. The ac wouldn’t stay on to cool the room down.