Comfort Suites Houston IAH Airport - Beltway 8

Lack of good administration

Woke up to coach roach's in the bathroom. Not good

roaches everywhere, every layer of bedding was dirty with yellow stains everywhere. When I requested for extra pillows( only 3 on a king bed) they staff said they didn’t have any extra pillows. There wasn’t housekeeping staff so I had to pick up clean sheets at the front desk. there was mold in the bathroom and the ceiling was coming apart. I wouldn’t recommend this place to my worst enemy

Never would I stay here again

We arrived tired and late after a long day of travel. The first room they tried to put us in stunk of mildew and had dirty sheets. The second room had a live roach in the tub. We stayed in the third room because it was actually clean and we were too tired to get another ride share. The water is full of rust visible in the toilet water and sink water. If we had our car with us we would’ve never stayed here.

A

The room looked clean. The bed was comfy. It was quiet. Breakfast was decent. The room smelled musty and in need of repair and upkeep.The carpet was stained, chipped on the walls, furniture and bathroom door. A roach showed up.

The place is disgusting, we stayed there because they cancelled the flight at the last minute, we paid in cash through the app. When we arrived they couldn't find the reservation. The employee said "you had to arrive before 2 in the morning." The guy didn't know what to do, he had to call someone to look up the information. 55 minutes. later they gave us the key to a room, the room had no heating. The hotel is literally falling down. Nothing works. Doors don't open, everything smells rotten, nothing is clean.

Nome

Mold, bugs, holes in ceiling and water damage. Rusty bathtub, dirty rooms