Comfort Suites Houston IAH Airport - Beltway 8

ROACHES! Lady on staff for the night told me to stop crying when I brought up the issue.

The room stinks of humidity and the air temperature cannot be controlled and is very hot.

Breakfast was very limited and not good at all. Also a roach crawled out of the microwave when I opened it. Plus the AC in our room didn't work.

I didn’t like that they had an attitude when I asked for towels and refused to give me some, and they also had roaches in the room. I called the 1.800 number they said someone from the hotel was going to contact me in regards to the complaint and till now no one has called me.

The rooms looked like a mess, with broken door handles and cracked sink. The walls were scratched up too. Was moved to a secondary room in which the closet door was falling.

The pool was disgusting.... & The breakfast wasn't that great. But the bed was very comfortable & the room was nice & roomy

cancelled stay before arrival after calling and notified needing a late check in. Then room that smelled like something died in it. The smell hit you in the face when you walked in. The shower had stains. The tp was not on a holder and the sheets where dirty.

Dirty rooms with pests. Staff is lazy and rude! There was also a room with multiple men going in and out all night.

Lobby was beautiful but the room had roaches. Furniture was beaten up. Beds were clean.

I don’t normally right reviews but for safety of others here’s what we found. Pulled up to the hotel and there was just a hand full of potholes that could wreak a car they were so deep. Went into the building and it seemed normal and decent enough and then we got up to our room… and disaster. The room was spacious but the door security lock was broken off, the shower was leaking, the toilet moved if sat on, the closet door didn’t have a knob to open it, and we found a card on the floor that looked like it was used to attempt to break into rooms. We moved the couch in front of the door in fear of safety.