Hilton Vacation Club Ka'anapali Beach Maui

Nice property!

Great facility. Loved it.

I loved that the lobbie was open to the ocean breezes. Our room was awesome, pleanty of room, like we were at home. Staff at hotel were very friendly. I would return for the spectacular pool area and the drinks.

It's a very nice resort with nice pools and walking distance to the beach. The staff was very friendly too.

Really convenient location. Loved the food trucks!

Needs different paint color. The pink isnt it

Overall it was a very nice property and hotel. Only reason for the 4 stars instead of 5 is that the beach area is pretty small and the spot to access it had a couple homeless people smoking crack or whatever it was that was making him tweak out. I didn't feel unsafe but my wife didn't feel safe if she wanted to go to the beach alone. Pool area and all the grounds are very nice. Rooms are big and clean. Staff was great. The food you can buy near the pool was horrible. We had it for dinner one night and basically couldn't eat it.

The room had a smell, and we found a cockroach during our stay. The customer service was not up to par. We stayed for a week and requested a change of bed sheets, but the lady at the reception was unhelpful and simply said, “We don’t do that.” We have never experienced this level of service anywhere we've been, and we certainly didn't expect it from Hilton.

Loved the pool, bar, location was good, parking included was nice however not enough handicap parking spots on the first level! The bottom level of the garage is not handicap accessible to the hotel. My particular bed was horrible, but I didn't ask for a change so that's my fault. They would've done something to fix the problem if I would've asked. staff was extremely nice.

We thoroughly enjoyed our stay. Check-in service at the front desk was great (Lady Ann gave us great service). The room we stayed in was clean and comfortable. We will definitely stay here again. Mahalo!