The Palms Turks and Caicos

Our family group of sisters traveled to The Palms Turks & Caicos to celebrate a special birthday. The entire complex of buildings and pools are beautiful and the ocean views are stunning. Mac, our butler catered to our every need. The Morning breakfast buffet was delicious with great service by Fitroy, Jane, and Arlene. The rooms were gorgeous and spotless! EVERY staff member we dealt with was so considerate, kind, and friendly. Highly recommend.

Beautiful place! Staff is wonderful! Beach is fabulous! Would definitely go back. Oats and Earlie were the best!!

The Palms Turks and Caicos was everything one could want for a totally relaxed stay -- excellent food, friendly and helpful staff, lovely room, and the blue, blue, blue water! They treated us like royalty as we were there to celebrate our 50th wedding anniversary.

The property is very beautiful and it was overall a very nice stay for us!

The beach is very beautiful and kids friendly. I just feel the customer service could be better. I booked a two bedroom oceanfront and paid good money for this trip, however I didn’t get the 5 stars service. It would be nice to start the day at the breakfast with greeting good morning and a smile but most of the staff don’t even want to work and have attitude. Once we get to the beach and I was expecting greeting and offer help with the chairs especially I have three kids, they just stood there with their phone making believe no one is there. Once we ask for help, they said did you read the sign because you have to ask for help if you needed. Overall I believe it’s the management issue that they are not getting the training needed. For anyone that has high demand and would love excellent customer service, I would not consider this place.

Nothing we did not like. The Palms was just a short walk to the Thursday Fish fry. The hospitality was very gracious and over the top. Would definitely recommend the Palms.

Absolutely no complaints. Everything was perfect. Probably the best property I have ever stayed at in the Caribbean

We loved everything about our stay! The moment we arrived we were greeted with a yummy cucumber drink and a cool towel, the people who checked us in and gave us a tour of the property were very nice and shares all there is to do and know. We had a Jr Suite (no view of water) and it was spacious, clean and bed was super comfy. The pool is gorgeous with a swim up bar during the day and the beach area is magnificent! The guys who work the beach (especially Rico and Oats) were always helpful and accommodating, along with friendly and informative. Breakfast in the garden was good and our server, Early, was a delight. She took such good care of us and we enjoyed talking with her! Parallel 23 was delicious and the setting outside (with music the night we ate there) was elegant and cozy. Our rooms were always clean and the turn down service at night was really nice! The grounds are well taken care of and beautiful to look at! We loved it all and we will be back!

Spectacular in Every Way!